Hyder2025
| Hyder2025 | |
|---|---|
| BibType | ARTICLE |
| Key | Hyder2025 |
| Author(s) | Sanaa Hyder, Sarah Peters, Dawn Edge, Susan Speer |
| Title | Adopting innovative approaches to advance understanding of ‘cultural competence’ in clinical practice and communication |
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| Tag(s) | EMCA, Cultural competence, Healthcare communication, Conversation analysis, Ethnic minorities, Diversity |
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| Year | 2025 |
| Language | English |
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| Journal | Patient Education and Counseling |
| Volume | 138 |
| Number | September 2025 |
| Pages | 109179 |
| URL | Link |
| DOI | 10.1016/j.pec.2025.109179 |
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Abstract
As healthcare and communication researchers, we read and resonated with several recent articles published in Patient Education and Counseling that call for culturally tailored and ‘culturally competent’ care [1], [2], [3], [4]. Culturally competent care (CCC) can be defined as “the ability of systems to provide care to patients with diverse values, beliefs, and behaviors by tailoring delivery to meet patients’ social, cultural, and linguistic needs” [5, p. v]. It involves taking an individualised approach to a patient’s care, and considering their personal interpretation of their culture [6]. Amalia et al. [1, p.1] emphasise the need for cultural and contextual adaptations of mindfulness-based interventions for cancer patients, noting that culturally sensitive interventions can improve patient engagement and adherence, in turn leading to better outcomes. Additionally, Haryadi et al. [2] highlight the importance of accounting for diverse patient characteristics, the dynamics of oppression, and the integration of multicultural competence into healthcare practices in integrative counselling. Au et al. [3] and Schouten et al. [4] stress the urgent need for more training in intercultural communication skills and CCC among healthcare professionals (HCPs). While we agree with these calls for action, we note that ‘cultural competence’ is often mentioned as a vague and abstract concept, lacking actionable insights based in evidence. There are still empirical gaps in the evidence base for clinical practice and communication, on which we expand with reference to training and development in the United Kingdom (UK).
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