Difference between revisions of "Llewellyn2014a"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=Nick Llewellyn; | + | |Author(s)=Nick Llewellyn; |
|Title=‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work | |Title=‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work | ||
| − | |Tag(s)=Workplace studies; EMCA; Membership Categorization; | + | |Tag(s)=Workplace studies; EMCA; Membership Categorization; |
|Key=Llewellyn2014a | |Key=Llewellyn2014a | ||
| − | |Year= | + | |Year=2014 |
|Journal=Organization Studies | |Journal=Organization Studies | ||
|URL=http://oss.sagepub.com/content/early/2014/10/04/0170840614546151.abstract | |URL=http://oss.sagepub.com/content/early/2014/10/04/0170840614546151.abstract | ||
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|Note=needs post-publication info | |Note=needs post-publication info | ||
|Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | |Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | ||
| − | |||
}} | }} | ||
Revision as of 09:43, 3 December 2014
| Llewellyn2014a | |
|---|---|
| BibType | ARTICLE |
| Key | Llewellyn2014a |
| Author(s) | Nick Llewellyn |
| Title | ‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work |
| Editor(s) | |
| Tag(s) | Workplace studies, EMCA, Membership Categorization |
| Publisher | |
| Year | 2014 |
| Language | |
| City | |
| Month | |
| Journal | Organization Studies |
| Volume | |
| Number | |
| Pages | |
| URL | Link |
| DOI | 10.1177/0170840614546151 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one.
Notes
needs post-publication info
