Difference between revisions of "Llewellyn2014a"
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|BibType=ARTICLE | |BibType=ARTICLE | ||
|Author(s)=Nick Llewellyn; | |Author(s)=Nick Llewellyn; | ||
| − | |Title= | + | |Title=“He probably thought we were students”: age norms and the exercise of visual judgement in service work |
|Tag(s)=Workplace studies; EMCA; Membership Categorization; | |Tag(s)=Workplace studies; EMCA; Membership Categorization; | ||
|Key=Llewellyn2014a | |Key=Llewellyn2014a | ||
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|Volume=36 | |Volume=36 | ||
|Number=2 | |Number=2 | ||
| − | |Pages= | + | |Pages=153–173 |
| − | |URL= | + | |URL=https://journals.sagepub.com/doi/abs/10.1177/0170840614546151 |
|DOI=10.1177/0170840614546151 | |DOI=10.1177/0170840614546151 | ||
|Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | |Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | ||
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Latest revision as of 09:32, 9 December 2019
| Llewellyn2014a | |
|---|---|
| BibType | ARTICLE |
| Key | Llewellyn2014a |
| Author(s) | Nick Llewellyn |
| Title | “He probably thought we were students”: age norms and the exercise of visual judgement in service work |
| Editor(s) | |
| Tag(s) | Workplace studies, EMCA, Membership Categorization |
| Publisher | |
| Year | 2014 |
| Language | English |
| City | |
| Month | |
| Journal | Organization Studies |
| Volume | 36 |
| Number | 2 |
| Pages | 153–173 |
| URL | Link |
| DOI | 10.1177/0170840614546151 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one.
Notes
