Reeves2019b
| Reeves2019b | |
|---|---|
| BibType | INPROCEEDINGS |
| Key | Reeves2019b |
| Author(s) | Stuart Reeves |
| Title | Conversation considered harmful? |
| Editor(s) | |
| Tag(s) | EMCA, Ethnomethodology, Conversation analysis, Conversational design, AI Reference List |
| Publisher | |
| Year | 2019 |
| Language | English |
| City | Dublin |
| Month | |
| Journal | |
| Volume | |
| Number | Article 10 |
| Pages | 1-3 |
| URL | Link |
| DOI | 10.1145/3342775.3342796 |
| ISBN | 978-1-4503-7187-2 |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces |
| Chapter | |
Abstract
As a concept, 'conversation' is rife with troublemaking potential. It is not that we should necessarily abandon use of 'conversation' in conversational user interface (CUI) research, but rather treat it with a significant measure of care due to the varied conceptual problems it introduces---problems sketched in this paper. I suggest an alternative, possibly safer articulation and conceptual shift: conversation-sensitive design.
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