PilletShore2026
| PilletShore2026 | |
|---|---|
| BibType | INCOLLECTION |
| Key | PilletShore2026 |
| Author(s) | Danielle Pillet-Shore |
| Title | “Routines” and “formulaic language” in CA |
| Editor(s) | Matthew Burdelski, Tim Greer |
| Tag(s) | EMCA |
| Publisher | Routledge |
| Year | 2026 |
| Language | English |
| City | London |
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| Pages | 156–176 |
| URL | Link |
| DOI | 10.4324/9781032720852-11 |
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| Howpublished | |
| Book title | The Routledge Handbook of Conversation Analysis |
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Abstract
Although the field of conversation analysis (CA) was founded upon examinations of interactional “routines” such as conversation openings and closings, it does not conceptualize and categorize communicative phenomena as “formulaic”. This chapter details how, since its inception, CA work has empirically elucidated ways in which participants in recorded episodes of naturally occurring social interaction actively and collaboratively accomplish conversational activities as routine or not, by selecting from available action alternatives, spontaneously coordinating their selections vis-à-vis one another. Taking a multimodal CA approach, this chapter reviews state-of-the-art literature on how people open and close in-person and telephone conversations, showing the immense importance of conversational “routines”—including greeting another person, introducing oneself to someone new, and saying goodbye. Presenting evidence that people tailor their social actions to/for one another in meaningful, creative, and nuanced ways, this chapter illuminates how these phenomena sustain our human sense of self and our social relationships.
Notes
