Huma2020c
| Huma2020c | |
|---|---|
| BibType | ARTICLE |
| Key | huma2020c |
| Author(s) | Bogdana Humă, Elizabeth Stokoe |
| Title | The anatomy of first-time and subsequent business-to-business ‘cold' calls |
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| Tag(s) | EMCA, sales encounters, telesales, business-to-business, cold calls, overall structural organisation, project |
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| Year | 2020 |
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| Journal | Research on Language \& Social Interaction |
| Volume | 53 |
| Number | 2 |
| Pages | 271–294 |
| URL | |
| DOI | 10.1080/08351813.2020.1739432 |
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