Habscheid2025
| Habscheid2025 | |
|---|---|
| BibType | ARTICLE |
| Key | Habscheid2025 |
| Author(s) | Stephan Habscheid, Tim Hector, Christine Hrncal |
| Title | Linguistic Practices as a Means of Domesticating Voice-Controlled Assistance Technologies |
| Editor(s) | Stephan Habscheid, Tim Hector, Dagmar Hoffmann, David Waldecker |
| Tag(s) | EMCA, AI Reference List, Voice Assistants, Home |
| Publisher | transcript Verlag |
| Year | 2025 |
| Language | English |
| City | Bielefeld |
| Month | |
| Journal | |
| Volume | |
| Number | |
| Pages | 207-239 |
| URL | Link |
| DOI | 10.14361/9783839472002-008 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | Media in Action |
| Howpublished | |
| Book title | Voice Assistants in Private Homes: Media, Data and Language in Interaction and Discourse |
| Chapter | |
Abstract
This chapter explores the linguistic practices involved in the domestication of voice-controlled smart speakers, drawing on findings from our research project “Un/desired observation in interaction: Intelligent Personal Assistants”, conducted in Germany from 2020 to 2023. First, the characteristics of smart speakers and the methodological challenges of studying them empirically are outlined. This is followed by a theoretical discussion of how perspectives from interaction research and from linguistic media research can be integrated to complement one another. The empirical part of the chapter first elucidates the organizational characteristics of ‘VUI dialogue’ and then the organizational integration of VUIs in social interaction in multi-party constellations. Finally, we show how everyday usage practices in households are shaped by the linguistic conditions of their mediation on both organizational levels. The analyses also address the limitations of voice assistants asexperienced by users, particularly when devices fail to meet expectations. Thus, this chapter sheds light on the complex dynamics of human–technology relationships and takes into account social and linguistic dimensions of technology domestication.
Notes
