Pelikan2024a

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Pelikan2024a
BibType INPROCEEDINGS
Key Pelikan2024a
Author(s) Hannah R. M. Pelikan, Stuart Reeves, Marina N. Cantarutti
Title Encountering Autonomous Robots on Public Streets
Editor(s)
Tag(s) bystander, conversation analysis, delivery robots, ethnomethodology, public space, urban environments, video analysis
Publisher Association for Computing Machinery
Year 2024
Language
City New York, NY, USA
Month
Journal
Volume
Number
Pages 561–571
URL Link
DOI 10.1145/3610977.3634936
ISBN 9798400703225
Organization
Institution
School
Type
Edition
Series HRI '24
Howpublished
Book title Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction
Chapter

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Abstract

Robots deployed in public settings enter spaces that humans live and work in. Studies of HRI in public tend to prioritise direct and deliberate interactions. Yet this misses the most common form of response to robots, which ranges from subtle fleeting interactions to virtually ignoring them. Taking an ethnomethodological approach building on video recordings, we show how robots become embedded in urban spaces both from a perspective of the social assembly of the physical environment (the streetscape) and the socially organised nature of everyday street life. We show how such robots are effectively 'granted passage' through these spaces as a result of the practical work of the streets' human inhabitants. We detail the contingent nature of the streetscape, drawing attention to its various members and the accommodation work they are doing. We demonstrate the importance of studying robots during their whole deployment, and approaches that focus on members' interactional work.

Notes

\emph\textbfWinner of Best Paper Award