Kelly2001
| Kelly2001 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Kelly2001 |
| Author(s) | Ann Kelly |
| Title | Reparting a service request |
| Editor(s) | A. McHoul, M. Rapley |
| Tag(s) | EMCA, Institutional talk, Service Encounter, Request |
| Publisher | Continuum |
| Year | 2001 |
| Language | |
| City | London |
| Month | |
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| Number | |
| Pages | 72-85 |
| URL | |
| DOI | |
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| Howpublished | |
| Book title | How to Analyse Talk in Institutional Settings: A Casebook of Methods |
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Abstract
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