Huma2019
| Huma2019 | |
|---|---|
| BibType | ARTICLE |
| Key | Huma2019 |
| Author(s) | Bogdana Humă, Elizabeth H. Stokoe, Rein Ove Sikveland |
| Title | Persuasive conduct. Alignment and resistance in prospecting 'cold' calls |
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| Tag(s) | EMCA, Discursive Psychology, sales encounters, cold calls, persuasion, business-to-business, preambles, pre-expansions, requests, preference organisation |
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| Year | 2019 |
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| Journal | Journal of Language and Social Psychology |
| Volume | 38 |
| Number | 1 |
| Pages | 33–60 |
| URL | |
| DOI | 10.1177/0261927X18783474 |
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