Firth2009c
| Firth2009c | |
|---|---|
| BibType | INCOLLECTION |
| Key | Firth2009c |
| Author(s) | Alan Firth, Michael Emmison |
| Title | Diagnosis as dialogue: diagnostic work in calls to a technical support helpline |
| Editor(s) | Monika Büscher, Dawn Goodwin, Jessica Mesman |
| Tag(s) | EMCA, Diagnostic Work, Technical Support, Helplines, Workplace studies |
| Publisher | Palgrave Macmillan |
| Year | 2009 |
| Language | |
| City | Oxford |
| Month | |
| Journal | |
| Volume | |
| Number | |
| Pages | 113–132 |
| URL | Link |
| DOI | 10.1057/9780230296930_7 |
| ISBN | |
| Organization | |
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| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | Ethnographies of Diagnostic Work: Dimensions of Transformative Practice |
| Chapter | |
Abstract
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