Bolden2026
| Bolden2026 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Bolden2026 |
| Author(s) | Galina B. Bolden, Aleksandr Shirokov |
| Title | CA and intercultural communication |
| Editor(s) | Matthew Burdelski, Tim Greer |
| Tag(s) | EMCA, intercultural communication |
| Publisher | Routledge |
| Year | 2026 |
| Language | English |
| City | London |
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| Pages | 571–588 |
| URL | Link |
| DOI | 10.4324/9781032720852-40 |
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| Howpublished | |
| Book title | The Routledge Handbook of Conversation Analysis |
| Chapter | |
Abstract
Intercultural communication is a common term for referring to communication that involves people of different cultures. At first glance, this seems like a straightforward concept; however, this apparent simplicity glosses over a number of thorny theoretical and methodological issues, such as what counts as “different cultures”. This chapter explicates the unique conversation analytic take on “intercultural” encounters and discusses how it contrasts with more traditional approaches. Subsequently, it reviews three central topics addressed by conversation analysis research on intercultural encounters: (1) “miscommunication” and conversational repair, (2) managing “isms”, and (3) interpreter-mediated institutional encounters. The chapter concludes with some thoughts on future research in this domain.
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