Pino2026

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Pino2026
BibType INCOLLECTION
Key Pino2026
Author(s) Marco Pino
Title CA in healthcare
Editor(s) Matthew Burdelski, Tim Greer
Tag(s) EMCA, healthcare
Publisher Routledge
Year 2026
Language English
City London
Month
Journal
Volume
Number
Pages 489–505
URL Link
DOI 10.4324/9781032720852-34
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title The Routledge Handbook of Conversation Analysis
Chapter

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Abstract

This chapter introduces the application of conversation analysis (CA) to research on healthcare interactions. After describing the distinctiveness of CA in the landscape of healthcare research, the chapter introduces several entry points to the analysis of healthcare interactions by drawing on research published in the last ten years. These examples illustrate how using CA can enable us to address meaningful questions and contribute to topical debates in healthcare research. Two threads cut across the chapter: how CA can be used to investigate ways in which participants shape their relationships in a situated manner, moment by moment, in interaction, and how participants navigate practical tensions and dilemmas within healthcare interactions. The chapter further considers the intersections between CA research on healthcare interactions and other strands of investigation by taking research on gender and sexuality as an example. Finally, it considers some overall contributions of CA, challenges associated with its use within healthcare research, and future directions.

Notes