Chen2026a

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Chen2026a
BibType ARTICLE
Key Chen2026a
Author(s) Chin-Hui Chen, Chia-Yu Li
Title From resistance to progressivity: The sequential organisation of refusal management in Taiwanese long-term home-based dementia care
Editor(s)
Tag(s) EMCA, Conversation analysis, Dementia care communication, Refusal management, Home-based care, Taiwan
Publisher
Year 2026
Language English
City
Month
Journal Language & Communication
Volume 108
Number May 2026
Pages 88-100
URL Link
DOI 10.1016/j.langcom.2026.03.004
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Dementia care communication frequently encounters refusals, particularly in home-based settings where institutional authority must be negotiated. Departing from clinical models that treat resistance as a symptom, this study approaches refusals as socially situated interactional events. Drawing on a corpus of naturally occurring interactions between a professional caregiver and an older woman in Taiwan, the analysis employs Conversation Analysis to examine how refusal management is accomplished as a sequential practice. The caregiver maintains task progressivity through deferrals, downgraded directive renewals, and trajectory modifications, while silence operates as interactional non-uptake occasioning reformulations or activity shifts. Confucian-based expectations of filial respect and face maintenance are further indexed to pursue cooperation while preserving the recipient’s dignity, extending person-centred care theory in this Taiwan-based context.

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