Muntigl2024
| Muntigl2024 | |
|---|---|
| BibType | ARTICLE |
| Key | Muntigl2024 |
| Author(s) | Peter Muntigl, Claudio Scarvaglieri, July De Wilde, Kristin Bührig, Anna Wamprechtshammer |
| Title | Trust in interaction studies |
| Editor(s) | |
| Tag(s) | EMCA, conversation analysis, Cooperation in communication, discursive practice, Displays of trust, knowledge, non-verbal communication, relationship |
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| Year | 2024 |
| Language | English |
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| Month | |
| Journal | Frontiers in Communication |
| Volume | 9 |
| Number | |
| Pages | |
| URL | Link |
| DOI | 10.3389/fcomm.2024.1448110 |
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Abstract
Trust is argued to be essential in fostering cooperative communication, whereas a lack of trust is seen as detrimental to these aims. Over the years, there has been a slow but steady stream of research that has aimed to shed light on how trust is accomplished or broken down through discursive-interactional practices. In this mini review, we examine existing studies that take trust as a topic of investigation using micro-analytic, interactional methods, in order to provide readers with an up-to-date overview on new developments in this important field of research. From this review, we conclude that there exist two different, yet complementary, views on trust: Trust as an interactional principle and trust as a discursively accomplished phenomenon. We not only summarize important discursive work that provides a unique lens on how trust may be established and maintained through verbal and non-verbal resources, but also suggest some of the challenges interactional trust research still faces and some important areas for further investigation in which trust is a major concern.
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