Bassetti2021a
| Bassetti2021a | |
|---|---|
| BibType | ARTICLE |
| Key | Bassetti2021a |
| Author(s) | Chiara Bassetti |
| Title | The Tacit Dimension of Expertise: Professional Vision at Work in Airport Security |
| Editor(s) | |
| Tag(s) | EMCA, Accounting, Collaborative work, Exhibiting understanding, Expressive order, Highlighting, Know-how, Multimodal interaction, Reasoning, Recipient design, Un(der)specified requesting, Workplace studies |
| Publisher | SAGE Publications |
| Year | 2021 |
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| City | |
| Month | may |
| Journal | Discourse Studies |
| Volume | |
| Number | |
| Pages | 14614456211020141 |
| URL | |
| DOI | 10.1177/14614456211020141 |
| ISBN | |
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Abstract
Whereas ``professional vision has been mostly analyzed in apprenticeship and other settings where knowledge is made explicit or reflected upon, I focus on how expertise tacitly plays out in task-oriented interaction among practitioners. The paper considers orientation both to the coworker's (recipient design) and one's own (expressive order) expertise in the collaborative accomplishment of airport security work. I show how screeners recruit action from colleagues in largely underspecified ways, based on shared access to the visibility field and expected professional vision. Requesting is tacitly accomplished via ``highlighting, which also accounts for one's request. Accepting is silently achieved via locomotion, which also serves as a display of understanding. Embodied action is systematically preferred to verbal one. Talk is employed in larger proportions when the domain of scrutiny is not equally accessible to interactants, and when ``face-work is required.
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