Houtkoop-Jansen2005
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| Houtkoop-Jansen2005 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Houtkoop-Jansen2005 |
| Author(s) | Hanneke Houtkoop-Steenstra, Frank Jansen, Anja Walstock |
| Title | Collaborative problem description in help desk calls |
| Editor(s) | Carolyn Baker, Michael Emmison, Alan Firth |
| Tag(s) | EMCA, Helplines |
| Publisher | John Benjamins |
| Year | 2005 |
| Language | |
| City | Amsterdam/Philadelphia |
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| Number | |
| Pages | 63-89 |
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| Howpublished | |
| Book title | Calling for Help: Language and Social Interaction in Telephone Helplines |
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Abstract
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