Nguyen2018
| Nguyen2018 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Nguyen2018 |
| Author(s) | Hanh thi Nguyen |
| Title | A Longitudinal Perspective on Turn Design: From Role-Plays to Workplace Patient Consultations |
| Editor(s) | Simona Pekarek Doehler, Johannes Wagner, Esther González-Martínez |
| Tag(s) | EMCA, Pharmacy, Professional competence, Learning, Role-play, Longitudinal Study, Medical EMCA |
| Publisher | |
| Year | 2018 |
| Language | English |
| City | |
| Month | |
| Journal | |
| Volume | |
| Number | |
| Pages | 195-224 |
| URL | Link |
| DOI | https://doi.org/10.1057/978-1-137-57007-9_7 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | Longitudinal Studies on the Organization of Social Interaction |
| Chapter | |
Abstract
This longitudinal conversation analytic study tracks a pharmacy student’s development of interactional competence in patient counseling from classroom role-plays to workplace performance, with a focus on turn-design practices. I first examine the learner’s employment of turn-design practices to achieve key patient counseling tasks (drug identification, allergy inquiry, and advice giving) in role-plays over a semester. Then, I analyze how the practices developed in the role-plays were utilized or modified in actual consultations at the workplace one year later. In the context of the analysis, I discuss the challenge to strike a balance between striving for a large data set and maintaining similarities across cases for comparison in order to observe changes over time.
Notes