Wilkinson2011d
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| Wilkinson2011d | |
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| BibType | INCOLLECTION |
| Key | Wilkinson2011d |
| Author(s) | Sue Wilkinson |
| Title | Improving ethnic monitoring on a telephone helpline |
| Editor(s) | Charles Antaki |
| Tag(s) | EMCA, Ethnicity, Helplines |
| Publisher | Palgrave Macmillan |
| Year | 2011 |
| Language | English |
| City | Houndmills Basingstoke, Hampshire U.K., New York |
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| Pages | 75-97 |
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| Book title | Applied conversation analysis: Intervention and change in institutional talk |
| Chapter | 5 |
Abstract
Notes
