Baker2005
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| Baker2005 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Baker2005 |
| Author(s) | Carolyn Baker, Michael Emmison, Alan Firth |
| Title | Calibrating for competence in calls to technical support |
| Editor(s) | Carolyn Baker, Michael Emmison, Alan Firth |
| Tag(s) | EMCA |
| Publisher | John Benjamins |
| Year | 2005 |
| Language | |
| City | Amsterdam |
| Month | |
| Journal | |
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| Number | |
| Pages | 39-62 |
| URL | |
| DOI | |
| ISBN | |
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| Howpublished | |
| Book title | Calling for Help: Language and Social Interaction in Telephone Helplines |
| Chapter | |
Abstract
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