Parker1995
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| Parker1995 | |
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| BibType | ARTICLE |
| Key | Parker1995 |
| Author(s) | Richard Parker, Anita Pomerantz, Barbara J Fehr |
| Title | Satisfaction work in an emergency situation: The case of the Philadelphia 911 call |
| Editor(s) | |
| Tag(s) | EMCA, Emergency Calls, Satisfaction |
| Publisher | |
| Year | 1995 |
| Language | English |
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| Journal | Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior |
| Volume | 8 |
| Number | |
| Pages | 164-176 |
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Abstract
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