Difference between revisions of "Pooler2010"
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{{BibEntry | {{BibEntry | ||
| + | |BibType=PHDTHESIS | ||
| + | |Author(s)=Jillian Pooler; | ||
| + | |Title=Technology and talk in calls to NHS Direct | ||
| + | |Tag(s)=EMCA; Medical EMCA; Service calls; Call centres; Technology; Telephone; Response tokens; Non-response; | ||
|Key=Pooler2010 | |Key=Pooler2010 | ||
| − | | | + | |Year=2010 |
| − | | | + | |Address=Loughborough |
| − | |||
| − | |||
| − | |||
|School=Loughborough Social Sciences | |School=Loughborough Social Sciences | ||
| − | |||
| − | |||
}} | }} | ||
Revision as of 06:49, 4 January 2016
| Pooler2010 | |
|---|---|
| BibType | PHDTHESIS |
| Key | Pooler2010 |
| Author(s) | Jillian Pooler |
| Title | Technology and talk in calls to NHS Direct |
| Editor(s) | |
| Tag(s) | EMCA, Medical EMCA, Service calls, Call centres, Technology, Telephone, Response tokens, Non-response |
| Publisher | |
| Year | 2010 |
| Language | |
| City | Loughborough |
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| DOI | |
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| Organization | |
| Institution | |
| School | Loughborough Social Sciences |
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Abstract
Notes
