Difference between revisions of "Heritage2006d"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=John Heritage; Jeffrey D. Robinson; | + | |Author(s)=John Heritage; Jeffrey D. Robinson; |
| − | |Title=The structure of patients' presenting concerns: | + | |Title=The structure of patients' presenting concerns: physicians' opening questions |
| − | |Tag(s)=EMCA; Medical EMCA; Doctor-patient interaction; Opening Questions; Problem Presentation; Conversation Analysis; | + | |Tag(s)=EMCA; Medical EMCA; Doctor-patient interaction; Opening Questions; Problem Presentation; Conversation Analysis; |
|Key=Heritage2006d | |Key=Heritage2006d | ||
|Year=2006 | |Year=2006 | ||
|Journal=Health Communication | |Journal=Health Communication | ||
|Volume=19 | |Volume=19 | ||
| − | |Pages= | + | |Number=2 |
| + | |Pages=89–102 | ||
|URL=http://www.tandfonline.com/doi/abs/10.1207/s15327027hc1902_1 | |URL=http://www.tandfonline.com/doi/abs/10.1207/s15327027hc1902_1 | ||
| − | |DOI= | + | |DOI=10.1207/s15327027hc1902_1 |
|Abstract=This article uses conversation analysis to develop a typology of questions that physicians use to solicit patients' problems and then tests question–format effects on patients' subsequent problem presentations. Data are videotapes of 302 primary-, acute-, and outpatient-care visits involving 77 physicians in 41 urban and rural clinics, as well as pre- and postvisit questionnaires. The most frequent question formats were general inquiries (62%; e.g., "What can I do for you today?") and requests for confirmation (27%; e.g., "I understand you're having some sinus problems today?"). Compared to confirmatory questions, general inquiries were associated with significantly longer problem presentations (p <. 0001) that included more discrete symptoms (p <. 0001). Physicians were more likely to use confirmatory questions in the urban setting (p =. 003). | |Abstract=This article uses conversation analysis to develop a typology of questions that physicians use to solicit patients' problems and then tests question–format effects on patients' subsequent problem presentations. Data are videotapes of 302 primary-, acute-, and outpatient-care visits involving 77 physicians in 41 urban and rural clinics, as well as pre- and postvisit questionnaires. The most frequent question formats were general inquiries (62%; e.g., "What can I do for you today?") and requests for confirmation (27%; e.g., "I understand you're having some sinus problems today?"). Compared to confirmatory questions, general inquiries were associated with significantly longer problem presentations (p <. 0001) that included more discrete symptoms (p <. 0001). Physicians were more likely to use confirmatory questions in the urban setting (p =. 003). | ||
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Latest revision as of 10:27, 13 November 2019
| Heritage2006d | |
|---|---|
| BibType | ARTICLE |
| Key | Heritage2006d |
| Author(s) | John Heritage, Jeffrey D. Robinson |
| Title | The structure of patients' presenting concerns: physicians' opening questions |
| Editor(s) | |
| Tag(s) | EMCA, Medical EMCA, Doctor-patient interaction, Opening Questions, Problem Presentation, Conversation Analysis |
| Publisher | |
| Year | 2006 |
| Language | |
| City | |
| Month | |
| Journal | Health Communication |
| Volume | 19 |
| Number | 2 |
| Pages | 89–102 |
| URL | Link |
| DOI | 10.1207/s15327027hc1902_1 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This article uses conversation analysis to develop a typology of questions that physicians use to solicit patients' problems and then tests question–format effects on patients' subsequent problem presentations. Data are videotapes of 302 primary-, acute-, and outpatient-care visits involving 77 physicians in 41 urban and rural clinics, as well as pre- and postvisit questionnaires. The most frequent question formats were general inquiries (62%; e.g., "What can I do for you today?") and requests for confirmation (27%; e.g., "I understand you're having some sinus problems today?"). Compared to confirmatory questions, general inquiries were associated with significantly longer problem presentations (p <. 0001) that included more discrete symptoms (p <. 0001). Physicians were more likely to use confirmatory questions in the urban setting (p =. 003).
Notes
