Kevoe-2DFeldman2018a
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creation date: 2026-08-31T06:07:11-06:00
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Kevoe-Feldman2018a
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page: https://emcawiki.net/Kevoe-2DFeldman2018a
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wiki page content language: en
bib author: Heidi Kevoe-Feldman
bib DOI: 10.1016/j.pragma.2017.10.018
bib journal: Journal of Pragmatics
bib key: Kevoe-Feldman2018a
bib language: English
bib pages: 102–112
bib tag: EMCA
bib tag: Conversation analysis
bib tag: Customer service
bib tag: Complaint
bib tag: Interaction
bib tag: Institutional talk
bib title: The interactional work of suppressing complaints in customer service encounters
bib type: ARTICLE
bib URL: https://www.sciencedirect.com/science/article/abs/pii/S0378216616307330
bib volume: 123
bib year: 2018
wiki page modification date: 2020-01-13T11:23:37Z
modification date#aux: 2458861.9747338
wiki page sort key: Kevoe-Feldman2018a

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