emcawiki - User contributions [en]

Walker2018a

2020-12-14T13:53:19Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Richard John Walker; James Michael Underwood ; |Title=Realisations through Conversation Analysis (CA): Increasing awareness of interacti..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Richard John Walker; James Michael Underwood ;
|Title=Realisations through Conversation Analysis (CA): Increasing awareness of interactional dynamics in the discussion classroom
|Tag(s)=EMCA; Conversation Analyses; Gesture; English as a Foreign Language (EFL); classroom communication; ESL evaluation; English As a Second Language (ESL)
|Key=Walker2018a
|Year=2018
|Language=English
|Journal=The Pan SIG Journal
|Pages=298-308
|URL=https://www.academia.edu/38820938/Realisations_through_Conversation_Analysis_CA_Increasing_awareness_of_interactional_dynamics_in_the_discussion_classroom?email_work_card=title
|Abstract=This paper is about how Conversation Analysis (CA) helped us attain a deeper understanding of interactional dynamics in the classroom. We video recorded discussions of English language majors and initially used CA to investigate student use of taught discourse strategies (TDS) when turn taking. However, this investigation brought us an increasing awareness of two interactional phenomena we had not consciously considered: gesturing and intersubjectivity. Our focus therefore is on excerpts of classroom talk that highlight their importance. We believe that a recognition of the communicative potential of bodily gestures and an awareness of how intersubjective forces define the trajectory of a discussion may lead to a revision of grading criteria. The context specificity of our excerpts and their non-lexical focus may be of interest to ELT teachers: greater awareness of embodied communication and of the psychological dynamics within groups will increase the mindfulness of teachers to contextual contingencies that affect classroom performance. The experience of 'doing' CA has reminded us of the need to grade holistically, to pay more attention to the formation of groups, and to recognise a need to analyse patterns and sequences of both verbal and non-verbal communication in discussion groups.
}}

Haugh2012

2020-09-23T12:36:32Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Michael Haugh; |Title=On understandings of intention: A response to Wedgwood |Tag(s)=EMCA; Understanding; Intention |Key=Haugh2012 |Year..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Michael Haugh;
|Title=On understandings of intention: A response to Wedgwood
|Tag(s)=EMCA; Understanding; Intention
|Key=Haugh2012
|Year=2012
|Language=English
|Journal=Intercultural Pragmatics
|Volume=9
|Pages=161-194
|URL=https://www.academia.edu/5892199/On_understandings_of_intention_A_response_to_Wedgwood?email_work_card=title
|Abstract=1
On understandings of intention: A response to Wedgwood
Michael Haugh Griffith University
Abstract:
In a recent paper, Wedgwood (2011) launches a simultaneous defence of intention recognition and a critique of the alleged neglect of cognition in interactional approaches to communictive interaction. In this paper, I argue that this simultaneous critique and defence is deeply flawed on a number of counts. First, the “looser” notion of intention which Wedgwood proposes glosses over and even confounds various levels or types of intention, and for this reason is ultimately unfalsifiable. Second, in the course of his argumentation he confounds intention with intentionality and agency. Third, his claim that a focus on “local” intentions offers a more “fine-grained” and “explanatory analysis” is completely unwarranted in light of close examination of the data at hand. I argue that such an approach instead generates speculation which is analytically unproductive, and, does not account for the cognitively interdependent inferences that underlie conversational interaction
in addition
to traditional monadic inferential processes. It is concluded that further discussions about the requirements that interaction places on cognition, including the question of the place of intention and intentionality can be productive, but only if researchers are cognisant of the different ways in which intention has been defined, and also the different analytical work to which intention is put by scholars in pragmatics.
“The big question is not whether actors understand each other or not. The fact is that they do understand each other, that they will understand each other, but the catch is that they will understand each other regardless of how they would be understood”
(Garfinkel 1952: 367; cited in Heritage 1984: 119
}}

Sikveland-Stokoe2020

2020-09-20T09:39:49Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Rein Ove Sikveland; Elizabeth Stokoe; |Title=Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selec..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Rein Ove Sikveland; Elizabeth Stokoe;
|Title=Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals
|Tag(s)=EMCA; Police-citizen interactions; Word Selection; Managing resistance
|Key=Sikveland-Stokoe2020
|Year=2020
|Language=English
|Journal=Research on Language & Social Interaction
|Volume=53
|Number=3
|Pages=324-340
|DOI=10.1080/08351813.2020.1785770
|Abstract=This article explores whether and how word selection makes some proposals easier to resist than others. Fourteen cases (31 hours) of UK-based police crisis negotiation were analyzed exploring (a) how negotiators use the verbs talk or speak when proposing “dialogue,” and (b) to what extent the strength of resistance of persons in crisis toward the proposals may be attributed to this word selection. We found that persons in crisis were more likely to overtly reject proposals formulated with talk compared to speak. And while negotiators used both talk/speak when proposing dialogue, negotiators and persons in crisis associated talk with more evaluative stances toward dialogue compared to speak. This article has implications for the study of word selection in interaction and for crisis negotiation and other professions where “talk” is promoted as the solution. Data in British English.
}}

Nishizaka2020a

2020-09-20T09:24:54Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Aug Nishizaka; |Title=Appearance and Action: The Sequential Organization of Instructions in Japanese Calligraphy Lessons, |Tag(s)=EMCA;..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Aug Nishizaka;
|Title=Appearance and Action: The Sequential Organization of Instructions in Japanese Calligraphy Lessons,
|Tag(s)=EMCA; Sequence Organization; Appearances; Instruction; Japanese
|Key=Nishizaka2020a
|Year=2020
|Language=English
|Journal=Research on Language and Social Interaction
|Volume=53
|Number=3
|Pages=295-323
|DOI=10.1080/08351813.2020.1739428
|Abstract=Drawing on an analysis of Japanese calligraphy (shodÃ´) lessons where a master reviews his students? works, I explore the organization of sequences in which the master proposes the correction or improvement of how they draw Japanese or Chinese characters. In such cases, the master faces two organizational issues: (a) how to organize his seeing of a drawn character in an adequately convincing manner, under the aspect of the drawing action that caused its appearance; and (b) how to organize the instruction sequences in a pedagogically adequate manner, by beginning with an explicit indication of the problem regarding the appearance of the character. I argue that the eventually accomplished sequences are the result of the simultaneous solution of these two issues. In conclusion, I reflect on some implications for further investigations of multimodal perception in distinct activities. Data are in Japanese with English translations.
}}

Haugh2017a

2020-09-06T10:36:55Z

PaultenHave: Created page with "{{BibEntry |BibType=INCOLLECTION |Author(s)=Michael Haugh; |Title=Mockery and (non-)seriousness in initial interactions amongst American and Australian speakers of English |Ed..."

{{BibEntry
|BibType=INCOLLECTION
|Author(s)=Michael Haugh;
|Title=Mockery and (non-)seriousness in initial interactions amongst American and Australian speakers of English
|Editor(s)=Donal Carbaugh;
|Tag(s)=EMCA; Mockery; Non-serousness; Initial interaction; American speakers; Australian Speakers
|Key=Haugh2017a
|Publisher=Routledge
|Year=2017
|Language=English
|Booktitle=Handbook of Communication in Cross-Cultural Perspective
|Pages=104-117
|Abstract=The diverse range of practices referred to by native terms such as leasing in English or linked to culturally-shaped notions such as non-seriousness have arguably only been addressed in passing from an emic, cultural insider’s perspective in research to date. The aim in this chapter is to start to redress this relative neglect by working towards an emically-informed account of non-serious leasing in English that offers a path for subsequent analyses of ‘teasing’-like practices amongst speakers of different (varieties of) languages and cultures. Drawing from a combination of methods and analytical frameworks from interactional pragmatics and cultural discourse analysis, “acts” of mockery are examined as they are accomplished in a particular “style”, namelk, non-serieus talk, in a particular type of locally situated “event”, namely, interactions amongst American and Australian speakers of English in which they are getting acquainted . In the course of this analysis it is argued that there is a nuanced inferential substrate underpinning jocular mockery that is immanent to the style of
non-serieus talk within episodes of getting acquainted from an emic, insider’s perspective. In particular, through an analysis of expressions of the form “[just/only] [joking/kidding]” by which participants (ostensibly) disavow a serious stance, it is suggested that non-seriousness may itself be invoked as an interpretive and evaluative resource in social interaction. The extent to which non-seriousness is culturally shaped is then briefly considered through examining variability in evaluations of jocular mockery amongst American and Australian speakers of English. The chapter concludes by suggesting that jocular mockery should be analysed not only as a locally situated interactional achievement, but as a socioculturally-
}}

Haugh2013a

2020-09-02T19:24:04Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Michael Haugh; |Title=Im/politeness, social practice and the participation order |Tag(s)=EMCA; im/politeness; evaluation; social practic..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Michael Haugh;
|Title=Im/politeness, social practice and the participation order
|Tag(s)=EMCA; im/politeness; evaluation; social practice; moral order; participation framework; Conversation Analysis; Discursive Psychology; Ethnomethodology
|Key=Haugh2013a
|Year=2013
|Language=English
|Journal=Journal of Pragmatics
|Volume=58
|Pages=52-72
|Abstract=Im/politeness is often conceptualised as the hearer’s evaluation of a speaker’s behaviour in discursive politeness research, representing the broader concern with the participant’s perspective in current im/politeness research. Yet despite the importance afforded evaluations in such approaches, the notion of evaluation itself has remained, with just a few notable exceptions, remarkably under-theorised in pragmatics. In this paper it is proposed, building on work from discursive psychology and ethnomethodology, that im/politeness evaluations are intimately inter-related with the interactional achievement of social actions and pragmatic meanings vis-à-vis the moral order, and thus evaluations of im/politeness can be ultimately understood as a form of social practice. However, it is argued that an analysis of im/politeness as social practice necessitates a move away from a simplistic speaker-hearer model of interaction to a consideration of the broader participation framework (Goffman, 1981) within which they arise, and the positioning of the analysts vis-à-vis that participation order. A key finding from close analysis of evaluations of im/politeness in interaction relative to these participation footings is that they are distributed, variable and cumulative in nature.
}}

Haugh210

2020-08-31T15:12:35Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Michael Haugh; |Title=Jocular mockery, (dis)affiliation and face |Tag(s)=EMCA; teasing; mocking; affiliation; face; interactional achiev..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Michael Haugh;
|Title=Jocular mockery, (dis)affiliation and face
|Tag(s)=EMCA; teasing; mocking; affiliation; face; interactional achievement; Australian English
|Key=Haugh210
|Year=2010
|Language=English
|Journal=Journal of Pragmatics
|Volume=42
|Pages=2106–2119
|Abstract=Teasing has often been linked with studies of face, with many analysts claiming that it can be interpreted as face-threatening and/or face-supportive depending on the context. Since teasing encompasses such a diverse and heterogeneous range of actions in interaction, however, the analysis of teasing in this paper is restricted to a particular type of teasing, namely, jocular mockery. After exploring how jocular mockery is interactionally achieved as an action, the ways in which participants align or disalign their responses to previous actions through jocular mockery, thereby indexing affiliative or disaffiliative stances with other participants is discussed. Building on this initial analysis, it is proposed that an approach to pragmatics informed by the results and methods of conversation analysis can usefully ground an exploration of the ways in which jocular mockery influences the participants’ interpretings of their evolving relationships, here glossed as face consistent with its conceptualization in Arundale’s (1999, 2006, this volume) Face Constituting Theory. It is argued that an approach to jocular mockery which explicates its impact on the evolving relationship between the interactants gives a richer account than that concerned only with the personal identity, public image or the wants of individuals, as face has traditionally been understood.
}}

Haugh-Weinglass2018

2020-08-21T14:25:42Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Michael Haugh; Lara Weinglass; |Title=Divided by a common language? Jocular quips and (non-)affiliative responses in initial interaction..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Michael Haugh; Lara Weinglass;
|Title=Divided by a common language? Jocular quips and (non-)affiliative responses in initial interactions amongst American and Australian speakers of English
|Tag(s)=EMCA; quips; affiliation; initial interactions; conversation analysis; interactional pragmatics; American English; Australian English
|Key=Haugh-Weinglass2018
|Year=2018
|Language=English
|Journal=Intercultural Pragmatics
|Volume=15
|Number=4
|Pages=533-562
|Abstract=Studies of conversational humour in intercultural settings have focused largely on illustrating how participants can successfully draw on humour to build rapport. However, it is nevertheless clear that attempts at humour can also go awry in settings in which participants come from different cultural backgrounds. In this paper, we focus on the responses of American and Australian participants to playful or light-hearted comments on, or responses to, another speaker’s just prior serious talk, which are designed to initiate a non-serious side sequence, or what we term “jocular quips”. Drawing from a comparative analysis of thirty recordings of initial interactions involving participants from ostensibly the same (AmAm; AusAus) and different (AmAus) backgrounds, we report our finding that affiliative responses to jocular quips are more prevalent in the “intracultural” dyads (AmAm, AusAus), while non-affiliative responses are more frequent in the “intercultural” dyads (AmAus). We suggest this is due to troubles in accomplishing particularistic co-membership and shared critical, mocking attitudes that are attributed to, or directed at that category. We conclude that Americans and Australians are not “divided by a common language” as such, but rather that affiliating with jocular quips in initial interactions is contingent on the locally situated accomplishment of particular membership categories and predicates associated with these categories.
}}

Cassell2020

2020-06-17T12:34:21Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Justine Cassell |Title=The ties that bind: Social interaction in conversational agents |Tag(s)=EMCA; Artificial intelligence; Social art..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Justine Cassell
|Title=The ties that bind: Social interaction in conversational agents
|Tag(s)=EMCA; Artificial intelligence; Social artificial intelligence; Human computer interaction; Conversational agents; Virtual agents; Conversation Analysis
|Key=Cassell2020
|Year=2020
|Language=English
|Journal=Réseaux
|Volume=220-221
|Number=2
|Pages=21 to 45
|Abstract=The article argues for a genre of AI capable of building social bonds with humans. The argument’s starting point is the two competing origin stories of Artificial Intelligence. In one, the goal of AI was to create machines that could simulate every aspect of human intelligence. In the other, it was to build machines that adapt closely to natural human behaviour. While the first story is better known, it is argued that the second would have been more fruitful, as it places the human at the heart of the endeavour. Based on this historical perspective, the article provides several examples of conversational agents that engage in this kind of adaptive social behaviour. Results of experiments with these social agents find that they do in fact improve relations between people and the systems. Additionally, they improve performance on the task that the human and the conversational agent are conducting together.
}}

Raymond2019a

2020-05-31T08:00:34Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Chase Wesley Raymond |Title=Intersubjectivity, Normativity, and Grammar |Tag(s)=EMCA; conversation analysis (CA); ethnomethodology; infe..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Chase Wesley Raymond
|Title=Intersubjectivity, Normativity, and Grammar
|Tag(s)=EMCA; conversation analysis (CA); ethnomethodology; inferences; language; (mis)understanding; social interaction
|Key=Raymond2019a
|Year=2019
|Language=English
|Journal=Social Psychology Quarterly
|Volume=82
|Number=2
|Pages=182-204
|Abstract=Interactants depend on background knowledge and commonsense inferences to establish and maintain intersubjectivity. This study investigates how the resources of language—or more specifically, of grammar—can be mobilized to address moments when such inferences might risk jeopardizing understanding in lieu of promoting it. While such moments may initially seem to undermine the normative commonsensicality of the particular inference(s) in question, the practice examined here is shown to legitimize those inferences through the very act of setting them aside. It is ultimately argued that grammar and other normative systems in social life (e.g., heteronormativity) mutually shape one another, with normative associations being routinely reconstituted as “by-products” in the pursuit of in-the-moment shared understanding.
}}

Jawhar2012

2020-04-16T12:59:08Z

PaultenHave: Created page with "{{BibEntry |BibType=PHDTHESIS |Author(s)=Sabria Salama Jawhar; |Title=Conceptualising Clil In A Saudi Context: A Corpus Linguistic And Conversation Analytic Perspective |Tag(s..."

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Sabria Salama Jawhar;
|Title=Conceptualising Clil In A Saudi Context: A Corpus Linguistic And Conversation Analytic Perspective
|Tag(s)=EMCA;
|Key=Jawhar2012
|Year=2012
|Language=English
|URL=https://www.academia.edu/6726778/CONCEPTUALISING_CLIL_IN_A_SAUDI_CONTEXT_A_CORPUS_LINGUISTIC_AND_CONVERSATION_ANALYTIC_PERSPECTIVE?email_work_card=title
|School=Educational and Applied Linguistics Newcastle University
|Abstract=i
Abstract
This thesis is an investigation of the differences in language use between teachers and students in content and language integrated classrooms (CLIL) in a Saudi higher education context. It examines the use of the short response tokens "yes", "yeah" and "no" in four subject-specific classrooms where English is used as a medium of instruction. Adopting a social constructivist approach to learning, the study was conducted over two phases, one qualitative, using the principles of conversation analysis, the other quantitative, using corpus linguistics. This approach to analysis highlights the importance of combining conversation analysis with other quantitative methods such as corpus linguistics to enhance understandings of classroom interaction. The use of the two methods helps us to understand the relationship between language, interaction and the orientation to scientific knowledge in CLIL classrooms. The thesis is a contribution to the existing body of knowledge on CLIL. However, unlike what has been done so far (e.g. Dalton-Puffer 2007; Nikhula 2005) this thesis focuses on the interaction inside CLIL classrooms using a micro-analytic account of turn-taking practices, repair and preference organization. By using a conversation analytic perspective, the thesis reflects on the relationship between socialization and learning in CLIL with special attention given to the active role of response tokens in talk-in-interaction as used by teachers and students. Finally, the thesis demonstrates how teachers and students use response tokens differently as a step towards understanding the interactional architecture (Seedhouse 2004) of a CLIL context. The findings show that teachers and students use response tokens to carry out different interactional functions such as dis/agreements, acknowledgements, responses to confirmation checks, and to yes/no questions. However, the findings also show that there are some interactional functions that are exclusive to students such as a response to other-initiated repair and a response to a request to display epistemic access to information. Others, exclusive to teachers, include giving positive/negative evaluation and allocating a next speaker's turn. These functions demonstrate the relationship
between interaction and pedagogical focus (Seedhouse 2004) and confirm the teacher’s
predetermined institutional role.
}}

Ekberg2011

2020-04-14T15:17:01Z

PaultenHave: Created page with "{{BibEntry |BibType=PHDTHESIS |Author(s)=Stuart Ekberg; |Title=Making Arrangements: Remote Proposal Sequences and Attendant Structural Phenomenon in Social Interaction |Tag(s)..."

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Stuart Ekberg;
|Title=Making Arrangements: Remote Proposal Sequences and Attendant Structural Phenomenon in Social Interaction
|Tag(s)=EMCA; Conversation Analysis; Institutional talk; Conversation Analysis; Talk-in-interaction
|Key=Ekberg2011
|Year=2011
|Language=English
|URL=https://www.academia.edu/460631/Ekberg_S._2011_Making_Arrangements_Remote_Proposal_Sequences_and_Attendant_Structural_Phenomenon_in_Social_Interaction
|School=University of Adelaide
|Abstract=Abstract
In this thesis, I contribute to the study of how arrangements are made in socialinteraction. Using conversation analysis, I examine a corpus of 375 telephone callsbetween employees and clients of three Community Home Care (CHC) service agenciesin metropolitan Adelaide, South Australia. My analysis of the CHC data corpus drawsupon existing empirical findings within conversation analysis in order to generate novelfindings about how people make arrangements with one another, and some of theattendant considerations that parties to such an activity can engage in: Prospective informings as remote proposals for a future arrangement
Focusing onhow employees make arrangements with clients, I show how the employees in the CHC data corpus use ‘prospective informings’ to detail a future course of action
thatwill involve the recipient of that informing. These informings routinely occasion adouble-paired sequence, where informers pursue a response to their informing. Thispursuit often occurs even after recipients have provided an initial response. Thispractice for making arrangements has been previously described by Houtkoop (1987) as ‘remote proposing.’ I develop Houtkoop’s analysis to show how an informing of afuture arrangement can be recompleted, with response solicitation, as a proposal that is contingent upon a recipient’s acceptance. Participants’ understanding of references to non-present third parties
In the processof making arrangements, references are routinely made to non-present third parties.In the CHC data corpus, these third parties are usually care workers. Prior research(e.g., Sacks & Schegloff, 1979; Schegloff, 1996b) explains how the use of ‘recognitionalreferences’ (such as the bare name ‘Kerry’), conveys to recipients that they should be able to locate the referent from amongst their acquaintances. Conversely, the use of
‘non -recognitional references’ (such as the description ‘a lady called Kerry’), conveys
that recipients are unacquainted with the referent. I examine instances where theselection of a recognitional or non-recognitional reference form is followed by arecipient initiating repair on that reference. My analysis provides further evidence that the existing analytic account of these references corresponds to the way in whichparticipants themselves make sense of them. My analysis also advances anunderstanding of how repair can be used, by recipients, to indicate the inappositenessof a prior turn. Post-possible-completion accounts–
In a case study of a problematic interaction, Iexamine a misunderstanding that is not resolved within the repair space, the usualdefence of intersubjectivity in interaction (cf. Schegloff, 1992b). Rather, I explore howthe source of trouble is addressed, outside of the sequence of its production, with a ‘post-possible-completion account.’ This account specifies the basis of amisunderstanding and yet, unlike repair, does so without occasioning a revisedresponse to a trouble-source turn.By considering various aspects of making arrangements in social interaction, I highlightsome of the rich order that underpins the maintenance of human relationships acrosstime. In the concluding section of this thesis I review this order, while also discussingpractical implications of this analysis for CHC practice.
}}

Persson2015a

2020-04-13T12:08:37Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Rasmus Persson; |Title=Indexing one’s own previous action as inadequate: On ah-prefaced repeats as receipt tokens in French talk-in-in..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Rasmus Persson;
|Title=Indexing one’s own previous action as inadequate: On ah-prefaced repeats as receipt tokens in French talk-in-interaction
|Tag(s)=EMCA; Speech Prosody; Conversation Analysis; French language; French linguistics; Intersubjectivity; French; talk-in-interaction; repetition; receipts; particles; indexicality; intersubjectivity; prosody; phonetics
|Key=Persson2015a
|Year=2015
|Language=English
|Journal=Language in Society
|Volume=44
|Pages=497– 524
|DOI=10.1017/S004740451500041X
|Abstract=Indexing one
’
s own previous action as inadequate: On
ah
-prefaced repeats as receipt tokens in Frenchtalk-in-interaction
This article considers a practice in French talk-in-interaction, formally char-acterized as other-repeats prefaced by the change-of-state particle ah. Thetarget practice accomplishes aclaim of receipt, while at the same time index-ing as somehow inadequate a previous turn by the receipt speaker. Evidencedrawn upon includes: (i) the sequential locations of the examined phenome-non; (ii) ensuing developments of the sequence, wherein the indexed inade-quacy is more explicitly acknowledged; and (iii) the discriminability of thefocal practice with respect to alternative practices. Two phonetically distin-guished variants of the practice, and their respective sequential projections(‘problematizing’ topicalization or ‘accepting’
closure), are discussed. Thisarticle contributes to the study of how intersubjectivity is managed and ad-ministered by participants, and to research on the management of account-ability for producing ‘adequate’ turns and actions. Finally, it addressesongoing discussions concerning the analysis of multiple actions (ﬁrst- andsecond-order) conveyed simultaneously in single turns.
}}

Barske2006

2020-04-13T11:50:14Z

PaultenHave:

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Tobias Barske;
|Title=Co-constructing Social Roles In German Business Meetings: A Conversation Analytic Study
|Tag(s)=EMCA; Business meeting; German
|Key=Barske2006
|Year=2006
|Language=English
|URL=https://www.academia.edu/1212892/Enacting_the_roles_of_boss_and_employee_in_German_business_meetings_A_conversation_analytic_study_of_how_social_roles_are_co-constructed?email_work_card=view-paper
|School=University of Illinois at Urbana-Champaign
|Abstract=In Chapter 1, I situate this dissertation within existing studies on business meetings and introduce the research methodology of conversation analysis. Chapter 2 examines all uses of the particle ok in German business meetings. In my presentation of the first description of ok in a language other than English, I argue that certain uses of ok relate to enacting the social role of ‘doing-being-boss.’ Furthermore, Chapter 3 examines the practice of how employees produce extended reports about ongoing projects. In discussing the social role of ‘doing-being-employee,’ I compare the practice of story-telling in ordinary conversation to that of producing reports during German business meetings. Specifically, I describe how speakers orient to a systematic use of intonation patterns to enable correct and complete reports. Moreover, Chapter 4 problematizes the notion of pre-assigned social roles. Using the concept of zones of interactional transition, I discuss instances where employees question the role of meeting facilitator, chairperson, and boss. In analyzing the interactional fallout in these examples, I offer additional evidence that social roles such as boss represent a social construct which depends on a constant co-construction of this role. Finally, in the conclusion I situate my findings within the
field of institutional talk.
}}

Brandt2011

2020-04-13T11:44:41Z

PaultenHave: Created page with "{{BibEntry |BibType=PHDTHESIS |Author(s)=Adam Brandt; |Title=The Maintenance of mutual understanding in online second language talk |Tag(s)=EMCA; Second Language Acquisition;..."

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Adam Brandt;
|Title=The Maintenance of mutual understanding in online second language talk
|Tag(s)=EMCA; Second Language Acquisition; Language and Social Interaction; Conversation Analysis; Computer-Mediated Communication
|Key=Brandt2011
|Year=2011
|Language=English
|URL=https://www.academia.edu/1898802/The_Maintenance_of_mutual_understanding_in_online_second_language_talk?auto_download=true&email_work_card=view-paper
|School=Newcastle University
|Abstract=Encounters in which at least one person is communicating in a second language (L2)are increasingly prevalent, and span many contexts and settings. However many of these settings remain under-researched, particularly those outside of formal languageeducation (Firth & Wagner 1997, 2007; Wagner 2004). One such under-exploredsetting is the internet. In one particular internet context, L2 users of English havetaken the opportunity to create voice-based chat rooms in which participants canpractice their use of English. In such chat rooms, despite the huge variety inbackgrounds and proficiencies, participants prove themselves to be highly skilled,resourceful and competent interactants, able to ensure mutual understanding asconsistently and regularly as would be expected from first language users. However,as with any context involving any kind of interactants, there are occasions on whichthis mutual understanding appears to come under threat.This study applies conversation analysis (CA) to the examination of audiorecordings of these online, voice-based chat rooms. More specifically, it provides afine detailed examination of the work which is put in by the participants in order topre-empt, and/or overcome, possible threats to mutual understanding (or‘intersubjectivity’). Analysis show how participants are at times sensitive to such
threats when dealing with (1) unspecified trouble in talk and (2) an absence of response to talk. Additionally, it is demonstrated how they draw upon availableresources, in the absence of shared physical co-presence, in order to deal withpotential trouble.In presenting this data and its analysis, the study adds to understanding of L2interaction, as well as to technologically-mediated interactions in which participantsare not physically co-present. The study also addresses interaction research in general,by discussing the multi-faceted nature of many conversational contexts, and issuesthis raises in their analyses.
}}

Enfield-Sidnell2018

2020-04-13T11:13:51Z

PaultenHave: Created page with "{{BibEntry |BibType=INCOLLECTION |Author(s)=N. J. Enfield; J. Sidnell; |Title=Interaction |Editor(s)=Hilary Callan |Tag(s)=EMCA; Interaction |Key=Enfield-Sidnell2018 |Publishe..."

{{BibEntry
|BibType=INCOLLECTION
|Author(s)=N. J. Enfield; J. Sidnell;
|Title=Interaction
|Editor(s)=Hilary Callan
|Tag(s)=EMCA; Interaction
|Key=Enfield-Sidnell2018
|Publisher=John Wiley & Sons
|Year=2018
|Language=English
|Booktitle=The International Encyclopedia of Anthropology
}}

McLauchlan-Noble2020

2020-04-11T15:35:13Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Anna McLauchlan; Allyson F. Noble; |Title=Methods of Entering Where Access is Restricted |Tag(s)=EMCA; Ethnomethodology; Methods; Enteri..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Anna McLauchlan; Allyson F. Noble;
|Title=Methods of Entering Where Access is Restricted
|Tag(s)=EMCA; Ethnomethodology; Methods; Entering; Social occasion; Locally produced authority; Door
|Key=McLauchlan-Noble2020
|Year=2020
|Language=English
|Journal=Human Studies
|Volume=43
|Number=1
|Pages=89–106
|DOI=https://doi.org/10.1007/s10746-019-09524-4 1 3
|Abstract=Where social occasions, in the context of nightclubs and music venues, are bounded,
the space of the entrance is accomplished via regulation of attendees by workers.
This regulation ensures: the venue stays within capacity; people have been invited
or (if required) pay the fee; entry to ‘undesirables,’ such as drunks, is prohibited.
This paper draws from experience of attending social occasions and being a door-
person to categorise and examine methods of entering where access is restricted.
Often methods require attendees to engage in visible dialogue with the doorperson;
where methods are invisible, attendees can circumvent access restrictions whilst a
semblance of order is maintained.
}}

Bregasi2019

2020-04-11T09:56:13Z

PaultenHave:

{{BibEntry
|BibType=ARTICLE
|Author(s)=Majlinda Bregasi
|Title=Saving Face and Atrocities: Sequence Expansions and Indirectness in Television Interviews
|Tag(s)=EMCA; Adjacency pairs; Television interview; Interview; Sequential organisation; Thick description; Political discourse; Albanian
|Key=Bregasi2020
|Year=2019
|Language=English
|Journal=Human Studies
|Volume=43
|Pages=89–106
|URL=https://link.springer.com/article/10.1007/s10746-019-09519-1
|DOI=https://doi.org/10.1007/s10746-019-09519-1
|Abstract=This article addresses the conversational process taking place during a TV interview in which the contrast shows up between the canonical procedure overseeing the succession and nature of conversational roles and turn-takings in contemporary media contexts and the preservation of an atavistic attitude tied to a traditional culture, Albanian tradition of oda. The discourse in these chambers is a revered phenomenon in the Albanian culture. The interviewee uses the traditional code of oral communication in the oda as a strategy for saving his honour in public, while the interviewer uses another code, the language of investigative journalism. In this paper, a detailed analysis of this interview shows how the sequences built on a basic adjacency pair operate to allow the interviewee to attempt to save face in a compromising situation. We see how the oda structures override normal turn-taking rules and how the face-work process (Goffman Interaction ritual. Essays on the face-to-face behavior, Doubleday, New York, 1967) is reflected in expanded sequences. We consider this topic as an extension of a potential CA analysis when describing how cultural forms with different procedural rules affect general turn-taking.
}}

Barske2006

2020-03-31T09:48:22Z

PaultenHave: Created page with "{{BibEntry |BibType=PHDTHESIS |Author(s)=Tobias Barske; |Title=CO-CONSTRUCTING SOCIAL ROLES IN GERMAN BUSINESS MEETINGS: A CONVERSATION ANALYTIC STUDY |Tag(s)=EMCA; Business m..."

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Tobias Barske;
|Title=CO-CONSTRUCTING SOCIAL ROLES IN GERMAN BUSINESS MEETINGS: A CONVERSATION ANALYTIC STUDY
|Tag(s)=EMCA; Business meeting; German
|Key=Barske2006
|Year=2006
|Language=English
|URL=https://www.academia.edu/1212892/Enacting_the_roles_of_boss_and_employee_in_German_business_meetings_A_conversation_analytic_study_of_how_social_roles_are_co-constructed?email_work_card=view-paper
|School=University of Illinois at Urbana-Champaign
|Abstract=In Chapter 1, I situate this dissertation within existing studies on business meetings and introduce the research methodology of conversation analysis. Chapter 2 examines all uses of the particle ok in German business meetings. In my presentation of the first description of ok in a language other than English, I argue that certain uses of ok relate to enacting the social role of ‘doing-being-boss.’ Furthermore, Chapter 3 examines the practice of how employees produce extended reports about ongoing projects. In discussing the social role of ‘doing-being-employee,’ I compare the practice of story-telling in ordinary conversation to that of producing reports during German business meetings. Specifically, I describe how speakers orient to a systematic use of intonation patterns to enable correct and complete reports. Moreover, Chapter 4 problematizes the notion of pre-assigned social roles. Using the concept of zones of interactional transition, I discuss instances where employees question the role of meeting facilitator, chairperson, and boss. In analyzing the interactional fallout in these examples, I offer additional evidence that social roles such as boss represent a social construct which depends on a constant co-construction of this role. Finally, in the conclusion I situate my findings within the
field of institutional talk.
}}

Taleghani-Nikazm-etal2020

2020-03-05T11:35:56Z

PaultenHave: Created page with "{{BibEntry |BibType=COLLECTION |Title=Mobilizing Others: Grammar and lexis within larger activities |Editor(s)=Carmen Taleghani-Nikazm; Emma Betz; Peter Golato; |Tag(s)=EMCA;..."

{{BibEntry
|BibType=COLLECTION
|Title=Mobilizing Others: Grammar and lexis within larger activities
|Editor(s)=Carmen Taleghani-Nikazm; Emma Betz; Peter Golato;
|Tag(s)=EMCA; IL; Requesting; Recruitment; Mobilization
|Key=Taleghani-Nikazm-etal2020
|Publisher=John Benjamins Publishing
|Year=2020
|Language=English
|Address=Amsterdam / Philadelphia
|Pages=280 pp.
|URL=https://benjamins.com/catalog/slsi.33
|ISBN=9789027261588
|Series=Studies in Language and Social Interaction, 33
|Abstract=Requesting, recruitment, and other ways of mobilizing others to act have garnered much interest in Conversation Analysis and Interactional Linguistics. This volume takes a holistic perspective on the practices that we use to get others to act either with us, or for us. It argues for a more explicit focus on ‘activity’ in unpacking the linguistic and embodied choices we make in designing mobilizing moves. Drawing on studies from a variety of different languages and settings, the collected studies in this volume illustrate how interactants design their turns not only for specific recipients, but also for a specific interactional situation. In doing so, speakers are able to mobilize others’ cooperation, contribution, or assistance in the most appropriate and economical ways. By focusing on ‘situation design’ across languages and settings, this volume provides new insights into the ways in which the ongoing activity, with its attendant participation structures, shapes the design, placement, and understanding of moves which mobilize others to act.
}}

Scheffer2018a

2019-12-03T16:20:09Z

PaultenHave: Created page with "{{BibEntry |BibType=INCOLLECTION |Author(s)=Thomas Scheffer; |Title=Spielarten der Trans-Sequentialität. Zur Gegenwartsdiagnostik gesellschaftlicher Problembearbeitungskapa..."

{{BibEntry
|BibType=INCOLLECTION
|Author(s)=Thomas Scheffer;
|Title=Spielarten der Trans-Sequentialität. Zur Gegenwartsdiagnostik gesellschaftlicher
Problembearbeitungskapazitäten entwickelt aus Ethnographien staatlicher Verfahren
|Editor(s)=Sebastian Gießmann; Tobias Röhl;
|Tag(s)=EMCA; Micro/macro; Institutional ethnography
|Key=Scheffer2018a
|Publisher=Springer VS
|Year=2018
|Language=German
|Booktitle=Materialität der Kooperation.
|Series=„Medien der Kooperation“
|Abstract=„Was geht hier vor?“ Derart fragend stellte der methodologische Situationismus detaillierte Analysen zum Klatsch und Witzeerzählen, zu Arztbesuchen und Polizeistreifen, zum Marihuana Rauchen und TV-Konsum an. „Mikroskopiert“ (Ayaß/Meyer 2012) wurde dabei der lokal-geordnete, methodische und selbstgenügsame Vollzug eines sozialen Geschehens. Mit der Analyse von Laborarbeiten, Gerichtsverhandlungen oder Asylanhörungen rückten weitergehende Kontexte mit ihren Vor-Strukturierungen in den Fokus: organisierte Wissens- oder Forschungsprozesse, formale Gerichts- oder Verwaltungsverfahren. In den Blick gerieten nun professionell erarbeitete Produkte
institutioneller Kontexte, wie Beratungen, Prüfungen, Anhörungen. Einbezogen wurden die laufenden Ergebnissicherungen: das Protokollieren der Beamtin, die Anstreichungen der Klausurprüferin, die Notizen der Verhandlungsführerin oder die Anmerkungen der Co-Autorinnen.
}}

Aarsand2019a

2019-11-20T16:34:12Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Liselott Aarsand; Pål Aarsand; |Title=Framing and switches at the outset of qualitative research interviews |Tag(s)=EMCA; activity type..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Liselott Aarsand; Pål Aarsand;
|Title=Framing and switches at the outset of qualitative research interviews
|Tag(s)=EMCA; activity type; contextualization cues; framing; interactive work; interviewee; interviewer; opening sequences; qualitative research interview; talk-in-interaction
|Key=Aarsand-22019
|Year=2019
|Language=English
|Journal=Qualitative Research
|Volume=19
|Number=6
|Pages=635 –652
|URL=journals.sagepub.com/home/qrj
|DOI=10.1177/1468794118816623 10.1177/1468794118816623
|Abstract=The article focuses on the opening sequences in qualitative research interviews and in particular
examines the interactive work of achieving ‘topic talk’. Using the concepts of activity types, activity
frames and contextualization cues, a close-up analysis of eight focus-group interviews and 12 semi-
structured interviews was conducted. The findings show that the interviewees display familiarity
with the interview as an activity type and how it is to be socially organized. However, to create
a joint focus of attention, thereby getting off to an adequate start, the participants also need to
agree upon an activity frame and a distribution of positions to achieve a frame switch, which here
emerges through the interactional work of announcing, customizing and approving. Accordingly, by
highlighting the communicative and practical circumstances of qualitative research interviewing,
the opening sequences are considered to be a delicate interactive affair, however, where the
interviewer has to take the main responsibility.
}}

Karakasi-etal2015

2019-11-20T12:32:30Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Ali Karakasi; Sahar Matar Zahrani; Yusop Boonsuk; |Title=Organization of Repair Structures in Dyadic Written Exchanges among Facebook Us..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Ali Karakasi; Sahar Matar Zahrani; Yusop Boonsuk;
|Title=Organization of Repair Structures in Dyadic Written Exchanges among Facebook Users
|Tag(s)=EMCA; Repair structures; Facebook; written talk; online interaction; conversation analytic methodology
|Key=Karakasi-etal2015
|Year=2015
|Language=English
|Journal=ELTA Journal
|Volume=3
|Number=3
|Pages=68-94
|URL=www.eltajournal.org.rs
|Abstract=This small-scale case study examines the organization of repair structures in a small group of Facebook users’ written conversation exchanges in an attempt to identify the types of repair employed, and further explores which repair types predominate in the organization of repair structures in participants’ written speech. To this end, a small corpus of written chat logs was garnered from ten undergraduate students studying at a UK university at the
time of data collection. The data were then descriptively analysed to calculate the number and types of repair structures in this specific case of communication. The findings have indicated that for some particular reasons, not all repair types that can be identified in oral communication were available in written (synchronous and
asynchronous) exchanges, and the total number of repair cases amounted to 36. The findings offer some implications for ELT practitioners in respect to the teaching of communication management strategies to English language learners, particularly tailored for written communication. These implications as well as limitations are shortly discussed in the final section of this paper.
}}

Harris-etal2012

2019-11-18T15:48:32Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Jessica Harris; Susan Danby; Carly W. Butler; Michael Emmison; |Title=Extending client-centered support: counselors' proposals to shift..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Jessica Harris; Susan Danby; Carly W. Butler; Michael Emmison;
|Title=Extending client-centered support: counselors' proposals to shift from e-mail to telephone counseling
|Tag(s)=EMCA; ethnomethodology; e-mail counseling; young people; online counseling; helplines; modality shifts
|Key=Harris-etal2012
|Year=2012
|Language=English
|Journal=Text & Talk
|Volume=32
|Number=1
|Pages=21–37
|URL=https://doi.org/10.1515/text-2012-0002
|DOI=10.1515/text-2012-0002
|Abstract=The availability and use of online counseling approaches has increased rapidly over the last decade. While research has suggested a range of potential affordances and limitations of online counseling modalities, very few studies have offered detailed examinations of how counselors and clients manage asynchronous e-mail counseling exchanges. In this paper we examine e-mail exchanges involving clients and counselors through Kids Helpline, a national Australian counseling service that offers free online, e-mail, and telephone counseling for young people up to the age of 25. We employ tools from the traditions of ethnomethodology and conversation analysis to analyze the ways in which counselors from Kids Helpline request that their clients call them, and hence change the modality of their counseling relationship, from e- mail to telephone counseling. This paper shows the counselors' three multilayered approaches in these e-mails as they negotiate the potentially delicate task of requesting and persuading a client to change the trajectory of their counseling relationship from text to talk without placing that relationship in jeopardy.
}}

Bloch-Antaki2019

2019-11-18T15:37:24Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Steven Bloch; Charles Antaki; |Title=The Pivot Point between Problem Presentation and Advice in a Health Helpline Service |Tag(s)=EMCA;..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Steven Bloch; Charles Antaki;
|Title=The Pivot Point between Problem Presentation and Advice in a Health Helpline Service
|Tag(s)=EMCA; Helpline interaction
|Key=Bloch-Antaki2019
|Year=2019
|Language=English
|Journal=Applied Linguistics
|Volume=40
|Number=4
|Pages=699–716
|URL=https://doi.org/10.1093/applin/amy014
|DOI=10.1093/applin/amy014
|Abstract=This article examines interactions between callers to a health helpline and specialist nurses. Helpline call-takers must judge the appropriate moment to move from listening to the caller's problem to offering them the appropriate service. In a study of Parkinson's UK nurse call-takers, we find that the pivot is the point at which the caller reports the upshot of their trouble in terms of an impact on their daily life. Indeed, if the caller seems likely not to produce this upshot report, it is generated by the call-taker. Using the method of conversation analysis, we analyse how these upshot formulations are reached, and how the call-taker subsequently edits them to deliver a service that stays within their institutional guidelines. The findings contribute to sociological and clinical understandings about how health problems are framed and managed interactionally to reach a deliverable outcome for both participants in a helpline environment.
}}

Bjelic2019

2019-11-16T14:01:08Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Dušan I. Bjelić; |Title=“Hearability” Versus “Hearership”: Comparing Garfinkel’s and Schegloff’s Accounts of the Summoning..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Dušan I. Bjelić;
|Title=“Hearability” Versus “Hearership”: Comparing Garfinkel’s and Schegloff’s Accounts of the Summoning Phone
|Tag(s)=EMCA; Ethnomethodology; Conversation analysis; Phenomenology; Phone-summons; Hearship; Hearability-structures
|Key=Bjelic2019
|Year=2019
|Language=English
|Journal=Human Studies
|Abstract=This paper compares Harold Garfinkel’s phenomenologically informed “radical” ethnomethodology and Emanuel Schegloff’s “classical” Conversation Analysis, by focusing on their treatments of a ringing telephone as a summons. In their diverging accounts, Garfinkel and Schegloff use similar yet different terminologies in relation to the action of hearing. Garfinkel speaks of the “hearability” of the ringing phone, while Schegloff speaks of a recipient’s “hearership”. This lexical distinction is not irrelevant. “Hearership” stresses the obligations of parties to a phone call to speak and listen to each other while co-producing conversation. In contrast, for Garfinkel an analysis limited only to the parties’ work of speaking and listening to each other from within the hearable world glosses over the pervasive presence of the “hearability-structures” of the ordinary world. His “radical” version is predicated on the claim that the ordinary world is a hearable world. Accordingly, a phone summons is a familiar sound in which “hearability” is inseparable from the “hearability-structures” endogenous to the Lebenswelt.
}}

Kim-Angouri2019

2019-10-13T12:38:52Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Kyoungmi Kim; Jo Angouri; |Title=‘We don’t need to abide by that!’: Negotiating professional roles in problem-solving talk at work..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Kyoungmi Kim; Jo Angouri;
|Title=‘We don’t need to abide by that!’: Negotiating professional roles in problem-solving talk at work
|Tag(s)=EMCA; Business meetings; formulating; interactional sociolinguistics; multinational corporate workplace; negotiating; organisational communication; problem-solving talk; resuming; role negotiation; workplace discourse
|Key=Kim-Angouri2019
|Year=2019
|Language=English
|Journal=Discourse & Communication
|Volume=13
|Number=2
|Pages=172–191
|DOI=10.1177/1750481318817623
|Abstract=In this article, we focus on problem solving talk in the business meeting event. We zoom in on
the processes of formulating, negotiating and ratifying an issue as a problem, and we argue that
individuals negotiate their stances in relation to their perceived/projected professional roles. The
processes of problem-solving are, simultaneously, processes of self/other positioning. We take
an Interactional Sociolinguistic perspective and draw on audio-recorded meeting talk collected
in a multinational corporate workplace. Our analysis shows that interactants draw on issues
of accountability, perceived/projected responsibilities and expertise in pursuit of their own
interactional agenda in the problem-solving meeting. We close the article with directions for
further research.
}}

Koenig2019

2019-10-13T12:21:02Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Katharina König; |Title=Sequential patterns in SMS and WhatsApp dialogues: Practices for coordinating actions and managing topics |Ta..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Katharina König;
|Title=Sequential patterns in SMS and WhatsApp dialogues: Practices for coordinating actions and
managing topics
|Tag(s)=EMCA; Adjacency pairs; chunking; digital conversation analysis; German; mobile communication; mobile messenger; mobile phone; multiple FPPs; paired actions; sequential analysis; SMS; text messages; topic management; WhatsApp
|Key=Koenig2019
|Year=2019
|Language=English
|Journal=Discourse & Communication
|Volume=13
|Number=6
|Pages=612–629
|DOI=10.1177/1750481319868853
|Abstract=In computer-mediated communication, users cannot ensure that responsive postings are placed
in a directly adjacent position. Yet, paired actions are discernible in which a first pair part (FPP)
makes a second pair part (SPP) conditionally relevant. While previous studies of short messaging
service (SMS) communication show that users usually send clusters of FPPs and that SPPs are
ordered in the same chronology, little is known about sequential practices of dealing with multiple
FPPs in text-based WhatsApp communication. This article shows that in German WhatsApp
dialogues, users apply a chronological as well as a reversed ordering of SPPs. It is argued that this
result can only be partly attributed to the affordances of the mobile messenger. Rather, users
arrange SPPs in order to foreground particular topics in extended, chat-like dialogues.
}}

ArcherParry2019

2019-10-13T12:12:46Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Wendy Archer; Ruth Parry; |Title=Blame attributions and mitigated confessions: The discursive construction of guilty admissions in celeb..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Wendy Archer; Ruth Parry;
|Title=Blame attributions and mitigated confessions: The discursive construction of guilty admissions in celebrity TV confessionals
|Tag(s)=EMCA; Accusation; admitting guilt; broadcast talk; celebrity TV interview; confession; conversation analysis; discourse analysis; facework; image repair/restoration
|Key=ArcherParry2019
|Year=2019
|Language=English
|Journal=Discourse & Communication
|Volume=13
|Number=6
|Pages=591–611
|DOI=10.1177/1750481319856204
|Abstract=Drawing on insights from conversation analysis, discursive psychology and social psychology, this article describes some interactional features of two celebrity TV confessionals and the resources used by the TV interviewers and celebrity guests to attribute, accept or deny responsibility for their transgressions. The analytic interest lies in how confessions are locally and interactionally managed, that is, how ‘doing confessing’ is achieved in the television interview context. We show how the host’s opening turn constrains the celebrity guest’s contribution and secures overt admission of guilt, while simultaneously inviting the celebrity guest to tell their side of the story.
We also show how celebrity guests produce descriptions which minimize the extent and severity of their transgressions, reduce agency and transform the character of their transgression. In doing so, we argue that celebrity interviewees can convey mitigations and extenuations which diminish the extent of their responsibility – calling into question the very nature of their confession. We propose that our findings demonstrate the hybrid nature of interviewing in the celebrity TV confessional and contribute to our understanding of how ‘doing confessing’ in the public eye is discursively and interactionally negotiated.
}}

Garcia2019

2019-10-09T12:29:12Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Angela Cora Garcia |Title=Bordering work in contemporary political discourse: The case of the US/Mexico border wall proposal |Tag(s)=EM..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Angela Cora Garcia
|Title=Bordering work in contemporary political discourse: The case of the US/Mexico border wall proposal
|Tag(s)=EMCA; Border security; border walls; conversation analysis; discourse analysis; immigration policy; United States politics; US/Mexico border
|Key=Garcia2019
|Year=2019
|Language=English
|Journal=Discourse & Society
|Volume=30
|Number=6
|Pages=573 –599
|DOI=10.1177/0957926519870048
|Abstract=In this article, I use a critical discourse analytic approach to investigate how President Trump’s
campaign goal to build a wall along the US/Mexico border has been discussed in United States
political discourse. The data analyzed are 30 videotaped speeches and other public events which
occurred between October 2016 and March 2018. These data are publicly available from the
cable news channel C-SPAN’s online video archive. The analysis focuses on the communicative
techniques and strategies used to persuade others and justify one’s position in the interactions
and events studied. In this article, I show how the border wall proposal is reformulated into a
debate about border security, and how diverse ways of referring to persons without approved
documentation are used to support arguments on both sides of the debate.
}}

Hammersley2019a

2019-10-02T11:57:57Z

PaultenHave:

{{BibEntry
|BibType=ARTICLE
|Author(s)=Martyn Hammersley
|Title=Exploring the distinctive ontological attitude of ethnomethodology via suicide, death, and money
|Tag(s)=EMCA; Ethnomethodology; Garfinkel; Sharrock; Suicide; Constructionism
|Key=Hammersley2018a
|Year=2018
|Language=English
|Journal=Journal of Classical Sociology
|Volume=19
|Number=2
|Pages=185 –204
|URL=http://journals.sagepub.com/doi/abs/10.1177/1468795X18772803
|DOI=https://doi.org/10.1177/1468795X18772803
|Abstract=The focus of this article is the character of ethnomethodology and its relation to mainstream sociology, specifically as regards assumptions about the nature of social phenomena and the attitude that ought to be adopted towards these. This issue is explored mainly through the example of suicide, which has been used by some ethnomethodologists to highlight the distinctiveness of their position. The viability of three interpretations of ethnomethodology is assessed: as being agnostic regarding the ontological status of suicide and other social phenomena, as insisting that such phenomena are entirely constituted in and through processes of social interaction on particular occasions, and as itself constituting the world as one in which social phenomena are occasioned products. It is argued that none of these is sustainable, but that the plausibility of the second varies somewhat across different types of phenomena, with money being even more evidently constituted through ongoing social interaction than is suicide or death.
}}

Hammersley2019b

2019-10-02T11:38:44Z

PaultenHave:

{{BibEntry
|BibType=ARTICLE
|Author(s)=Martyn Hammersley
|Title=Ethnomethodological criticism of ethnography
|Tag(s)=EMCA; Ethnography; construction of social phenomena; ethnomethodology; reflexivity; rigour in qualitative research
|Key=Hammersley2018
|Year=2018
|Language=English
|Journal=Qualitative Research
|Volume=19
|Number=5
|Pages=578-593
|URL=http://journals.sagepub.com/doi/abs/10.1177/1468794118781383
|DOI=https://doi.org/10.1177/1468794118781383
|Abstract=Ethnomethodologists have made some fundamental criticisms of conventional forms of ethnography. For example, it has been argued that they fail to examine the processes through which the phenomena studied have been constituted, and that they lack rigour because they rely upon unexplicated common-sense knowledge. In my view, these criticisms have not been given sufficient attention. This article outlines them in detail and then goes on to provide an evaluation. It is concluded that they do not provide a sufficient basis for the radical-re-specification of the focus of inquiry that ethnomethodologists propose. However, they do raise issues to which ethnographers should give more attention.
}}

Sidnell2016a

2019-09-16T09:39:54Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Jack Sidnell |Title=Interactional Trouble and the Ecology of Meaning |Tag(s)=EMCA; meaning; interaction; conversational repair; conversa..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Jack Sidnell
|Title=Interactional Trouble and the Ecology of Meaning
|Tag(s)=EMCA; meaning; interaction; conversational repair; conversation analysis
|Key=Sidnell2016a
|Year=2016
|Language=English
|Journal=Psychology of Language and Communication
|Volume=20
|Number=2
|Pages=98-111
|DOI=10.1515/plc-2016-0006
|Abstract=Drawing on the methods of conversation analysis (Sidnell, 2010; Sidnell and Stivers,
2012) and the data provided by recordings of ordinary interaction, in this paper I ask what a radically empirical approach to word meaning might look like. Specii cally, I explore the possibility that we might investigate linguistic meaning through a consideration of interactional troubles. h at is, when participants in interaction confront apparent troubles of meaning, what do those troubles consist in? What is the missing something that leaves participants in interaction feeling as though they do not understand what another means? Four types of trouble in interaction are discussed: troubles of exophoric or anaphoric reference, troubles of common ground, troubles of lexical meaning, troubles of sense.
}}

Wilkinson2019

2019-09-09T13:55:59Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Ray Wilkinson; |Title=Atypical Interaction: Conversation Analysis and Communicative Impairments |Tag(s)=EMCA; Atypical interaction; Comm..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Ray Wilkinson;
|Title=Atypical Interaction: Conversation Analysis and Communicative Impairments
|Tag(s)=EMCA; Atypical interaction; Communicative impairment
|Key=Wilkinson2019
|Year=2019
|Language=English
|Journal=Research on Language & Social Interaction
|Volume=52
|Number=3
|Pages=281-299
|URL=https://doi.org/10.1080/08351813.2019.1631045
|DOI=10.1080/08351813.2019.1631045
|Abstract=In this article I review conversation analytic work on “atypical interac-
tion”—social interactions where a participant has a communicative
impairment. Drawing together some of the main themes and findings
in the field, I highlight three forms of atypicality in these interactions,
with each linked to more than one type of communicative impairment:
(a) atypical forms of delay in TCU progressivity; (b) atypical problems of
understandability, intelligibility, and hearing; and (c) atypical actions.
I also discuss forms of atypicality that appear to arise from one or
more participants adapting their talk or conduct to deal with the impact
of the impairment within interaction. The article concludes with some
considerations of directions that future work in this field might take.
Data are in British and Australian English.
}}

Barnes2019

2019-09-09T13:42:17Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Rebecca K. Barnes; |Title=Conversation Analysis of Communication in Medical Care: Description and Beyond |Tag(s)=EMCA; Medical consultat..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Rebecca K. Barnes;
|Title=Conversation Analysis of Communication in Medical Care: Description and Beyond
|Tag(s)=EMCA; Medical consultations
|Key=Barnes2019
|Year=2019
|Language=English
|Journal=Research on Language & Social Interaction
|Volume=52
|Number=3
|Pages=300-315
|URL=https://doi.org/10.1080/08351813.2019.1631056
|DOI=10.1080/08351813.2019.1631056
|Abstract=This article presents a contemporary view on the state of the art of applied
conversation analytic studies of medical consultations. I begin by consider-
ing why conversation analysts might have been drawn to studying the
medical consultation in the first place and how our foundational studies
have paved the way to where we are now. I argue that we have provided
evidence for a wide range of practical problems and dilemmas faced by
patients and doctors (and their solutions) during these encounters; con-
tributed new evidence to sociological debates/critiques of medical domi-
nance; taken up consumer reformist agendas; and begun to demonstrate
the practical enactment (or not) of health policies and new health-care
technologies “in the wild.” The review highlights a trajectory toward inter-
vention studies in response to increased “outside” interest from the medical
community. I argue that although our current observation base may already
have the potential to improve patient care, making a difference will require
going beyond description to provide different levels of evidence for differ-
ent stakeholder audiences. Data are in American and British English.
}}

Bloch-Leydon2019

2019-09-09T12:47:27Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Steven Bloch; Geraldine Leydon; |Title=Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review |Tag(s)=..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Steven Bloch; Geraldine Leydon;
|Title=Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review
|Tag(s)=EMCA; Telophone; Helplines
|Key=Bloch-Leydon2019
|Year=2019
|Language=English
|Journal=Research on Language & Social Interaction
|Volume=52
|Number=3
|Pages=193-211
|URL=https://doi.org/10.1080/08351813.2019.1631035
|DOI=10.1080/08351813.2019.1631035
|Abstract=What do we know about how telephone helplines support, inform, and
advise people with a range of physical and mental health concerns?
Conversation Analysis has over the recent decade provided a wealth of
analytic insight into how call takers and callers bring off what are some-
times very sensitive and challenging encounters. We review 37 studies
offering fine-grained analysis of audio-recorded naturally occurring help-
line interactions. We describe the main practices identified, including
openings and trouble-tellings, emotions and responses, advice giving,
closings, authenticity, identity, and assessments. We conclude with con-
sideration of how the study of helplines might evolve, including the
comparison of telephone-based support with that provided via other
technologies such as online chat. Data are in British English.
}}

Logren2019

2019-09-08T12:44:50Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Aija Logren; Johanna Ruusuvuori; Jaana Laitinen; |Title=Peer responses to self-disclosures in group counseling |Tag(s)=EMCA; conversatio..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Aija Logren; Johanna Ruusuvuori; Jaana Laitinen;
|Title=Peer responses to self-disclosures in group counseling
|Tag(s)=EMCA; conversation analysis; group counseling; self-disclosure; social interaction; social support; stance
|Key=Logren2019
|Year=2019
|Language=English
|Journal=Text & Talk
|Volume=39
|Number=5
|Pages=613–647
|DOI=10.1515/text-2019-2042
|Abstract=Drawing on conversation analysis, this study examines how peers respond to each other’s self-disclosures in group counseling interaction. Responses that display sharing and recognition of the experience normalize the experience and build an alliance among group members. This way, responses bring about social support. In addition, responses can offer a different perspective on the views presented in self-disclosures. The responses endorse or challenge the claims that are made and the stance taken in the initial self-disclosure, and link the personal, individual experience to general axioms. The implicit ways of responding to a self-disclosure allow a person to participate in a conversation about intimate and potentially delicate topics without revealing private details. Through self-disclosures and responses to them, participants talk into being the ideals of health counseling and healthy lifestyle: What kind of activities are considered eligible and attainable. The relation of these practices to the institutional goal is intricate. It builds on, first, the stance taken in the self-disclosure toward the institutional goal and the sociocultural values pertaining to it, and second, the responses’ alignment with that stance and what kind of values and ideals it further evokes.
}}

Rawls2006

2019-09-08T10:59:06Z

PaultenHave:

{{BibEntry
|BibType=INCOLLECTION
|Author(s)=Anne Warfield Rawls;
|Title=Introduction
|Editor(s)=A. W. Rawls
|Tag(s)=EMCA; Sociology; Basic Resources;
|Key=Rawls2006
|Publisher=Paradigm Publishers
|Year=2006
|Language=English
|Address=Boulder, CO
|Booktitle=Seeing sociologically: The routine grounds of social action
|Pages=1-98
|URL=https://www.routledge.com/Seeing-Sociologically-The-Routine-Grounds-of-Social-Action/Garfinkel-Rawls-Lemert/p/book/9781594510939
}}

Garfinkel2006

2019-09-08T10:56:06Z

PaultenHave:

{{BibEntry
|BibType=BOOK
|Author(s)=Harold Garfinkel;
|Title=Seeing sociologically: the routine grounds of social action.
|Editor(s)=Anne Warfield Rawls;
|Tag(s)=Ethnomethodology; EMCA; Garfinkel
|Key=Garfinkel2006
|Publisher=Paradigm Publishers
|Year=2006
|Address=Boulder, CO
|URL=https://www.routledge.com/Seeing-Sociologically-The-Routine-Grounds-of-Social-Action/Garfinkel-Rawls-Lemert/p/book/9781594510939
|Note=Edited and introduced by Anne Warfield Rawls
|Abstract=This book-never before published-is eminent sociologist Harold Garfinkel's earliest attempt, while at Harvard in 1948, to bridge the growing gap in American sociology. This gap was generated by a Parsonian paradigm that emphasised a scientific approach to sociological description, one that increasingly distanced itself from social phenomena in the increasingly influential ways studied by phenomenologists. It was Garfinkel's idea that phenomenological description, rendered in more empirical and interactive terms, might remedy shortcomings in the reigning Parsonian view. Garfinkel soon gave up the attempt to repair scientific description, and his focus became increasingly empirical until, in 1954, he famously coined the term "Ethnomethodology." However, in this early manuscript can be seen more clearly than in some of his later work the struggle with a conceptual and positivist rendering of social relations that ultimately informed Garfinkel's position. Here we find the sources of his turn toward ethnomethodology, which would influence subsequent generations of sociologists. Essential reading for all social theory scholars and graduate students and for a wider range of social scientists in anthropology, ethnomethodology, and other fields.
}}

Garfinkel2008

2019-09-08T10:48:04Z

PaultenHave:

{{BibEntry
|BibType=BOOK
|Author(s)=Harold Garfinkel;
|Title=Toward a sociological theory of information
|Editor(s)=Anne Warfield Rawls;
|Tag(s)=Ethnomethodology;
|Key=Garfinkel2008
|Publisher=Paradigm Publishers
|Year=2008
|Address=Boulder, CO
|URL=https://www.routledge.com/Toward-A-Sociological-Theory-of-Information/Garfinkel-Rawls/p/book/9781594512827
|Note=Edited and introduced by Anne Warfield Rawls
|Abstract=n 1952 at Princeton University, Harold Garfinkel developed a sociological theory of information. Other prominent theories then being worked out at Princeton, including game theory, neglected the social elements of "information," modeling a rational individual whose success depends on completeness of both reason and information. In real life these conditions are not possible and these approaches therefore have always had limited and problematic practical application. Garfinkel's sociological theory treats information as a thoroughly organized social phenomenon in a way that addresses these shortcomings comprehensively. Although famous as a sociologist of everyday life, Garfinkel focuses in this new book-never before published-on the concerns of large-scale organization and decisionmaking. In the fifty years since Garfinkel wrote this treatise, there has been no systematic treatment of the problems and issues he raises. Nor has anyone proposed a theory of information like the one he proposed. Many of the same problems that troubled theorists of information and predictable order in 1952 are still problematic today.
}}

Rawls2008a

2019-09-08T10:23:44Z

PaultenHave: Created page with "{{BibEntry |BibType=INBOOK |Author(s)=Anne Warfield Rawls |Title=Editor’s Introduction |Tag(s)=EMCA; Garfinkel |Key=Rawls2008a |Publisher=Paradigm Publishers |Year=2008 |Lan..."

{{BibEntry
|BibType=INBOOK
|Author(s)=Anne Warfield Rawls
|Title=Editor’s Introduction
|Tag(s)=EMCA; Garfinkel
|Key=Rawls2008a
|Publisher=Paradigm Publishers
|Year=2008
|Language=English
|Address=Boulder, CO
|Booktitle=Toward a sociological theory of information
|Pages=1-100
|URL=https://www.routledge.com/Toward-A-Sociological-Theory-of-Information/Garfinkel-Rawls/p/book/9781594512827
|ISBN=978-1-59451-281-0
|Note=overall author Harold Garfinkel
}}

Bjelic2004

2019-09-07T14:56:40Z

PaultenHave:

{{BibEntry
|BibType=BOOK
|Author(s)=Dušan I. Bjelić
|Title=Galileo's Pendulum: Science, Sexuality and the Body-Instrument Link
|Tag(s)=EMCA; Sexuality; Philosophy of Science; Measurement;
|Key=Bjelic2004
|Publisher=State University of New York Press
|Year=2004
|Address=New York
|URL=https://www.sunypress.edu/p-3834-galileos-pendulum.aspx
|ISBN=0-7914-5881-4
|Abstract=Examines the history of science in light of recent theories of sexuality and the body.

Drawing on the theories of Michel Foucault, Judith Butler, and others who have written on the history of sexuality and the body, Galileo's Pendulum explores how the emergence of the scientific method in the seventeenth century led to a de-emphasis on the body and sexuality. The first half of the book focuses on the historical modeling of the relation between pleasure and knowledge by examining a history of scientific rationality and its relation to the formation of the modern scientist's subjectivity. Relying on Foucault's history of sexuality, the author hypothesizes that Galileo's pendulum, as an extension of mathematics and the body, must have been sexualized by schemes of historical representation to the same extent that such schemes were rationalized by Galileo. The second half of the book explores the problems of scientific methodology and attempts to return the body in an explicit way to scientific practice. Ultimately, Galileo's Pendulum offers a discursive method and praxis for resexualizing the history of Galilean science.

". . .a highly imaginative—and yet exquisitely material—investigation of the embodied practice of demonstrating 'Galilean' science. ...[I]t should be possible to read this book not only as a source of information, but also as an installation that facilitates an unusually direct, material engagement with foundational issues in the history, philosophy, and sociology of physical science." — from the Foreword by Michael Lynch

"Intriguing and original, this book makes important contributions to current debates about the sociology of knowledge and the history and philosophy of science in the seventeenth century, offering some astute observations about the problems of hands-on experimentation. The author's approach to recreating Galilean experiments will appeal to historians and philosophers of science, interdisciplinary critics in the cultural study of science, and scientists themselves." — Robert Markley, author of Fallen Languages: Crises of Representation in Newtonian England, 1660–1740
}}

Garfinkel1952

2019-09-07T07:15:41Z

PaultenHave:

{{BibEntry
|BibType=PHDTHESIS
|Author(s)=Harold Garfinkel;
|Title=The Perception of the Other: A Study in Social Order
|Tag(s)=Harold Garfinkel; ethnomethodology; social order; Parsons; Schutz; breaching experiments
|Key=Garfinkel1952
|Publisher=Harvard University
|Year=1952
|Howpublished=unpublished PhD
|Address=Cambridge, Massachusetts
}}

Heath-vomLehn2008

2019-09-06T12:24:33Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Christian Heath; Dirk vom Lehn; |Title=Configuring 'Interactivity': Enhancing Engagement in Science Centres and Museums |Tag(s)=EMCA; in..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Christian Heath; Dirk vom Lehn;
|Title=Configuring 'Interactivity': Enhancing Engagement in Science Centres and Museums
|Tag(s)=EMCA; interactivity; museums; science centres; social interaction; technology
|Key=Heath-vom Lehn2008
|Year=2008
|Language=English
|Journal=Social Studies of Science
|Volume=38
|Number=1
|Pages=63-91
|URL=https://doi.org/10.1177/0306312707084152
|DOI=10.1177/0306312707084152
|Abstract=There is a growing commitment within science centres and museums to develop exhibitions that engender new forms of participation that contribute to the public's understanding of science. Information and communication systems play an important role in this regard, enabling new forms of `interaction' with and around exhibits. In this paper we consider how visitors respond to these exhibits and explore the forms of interaction that arise within these new exhibition areas. The analysis addresses the ways in which these so-called `interactives' create highly constrained sequences of action that prioritize the individual user while undermining the opportunities for co-participation and collaboration. It examines the ecologies of participation that arise with, around and within different types of exhibit and exhibition. The paper suggests that many `interactive' exhibits rely upon a model of `interaction' and the `user' that pervades computer-based systems, a model that has been subject to sustained criticism over some years. In other words, the paper points to the ways in which `interactivity' is conflated with social interaction and how the seemingly innovative and entertaining exhibits may fail to engender the co-participation and collaboration that is seen as critical to learning and engagement.
}}

Jenkings2012

2019-09-05T12:20:04Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=K. Neil Jenkings |Title=Adjudicating Accounts: A Review of Dupret’s Ethnomethodological Studies of Arab Practices |Tag(s)=EMCA; Ethnom..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=K. Neil Jenkings
|Title=Adjudicating Accounts: A Review of Dupret’s Ethnomethodological Studies of Arab Practices
|Tag(s)=EMCA; Ethnomethodology; Dupret; Arab
|Key=Jenkings2012
|Year=2012
|Language=English
|Journal=Symbolic Interaction
|Volume=36
|Number=1
|Pages=99–103
|URL=https://www-jstor-org.proxy.uba.uva.nl:2443/stable/symbinte.36.1.99
|Abstract=This review looks at two books by Baudouin Dupret both subtitled as eth-
nomethodological studies, although arguably veering toward Symbolic Interaction
in Garﬁnkel’s terms, and so as well as describing the nature of the texts, the tricky
question of what constitutes an ethnomethodological inquiry will be raised. The
books will be critiqued, as perspicuous examples, in light of this question but I wish
to stress from the start that both texts were informative and stimulating reads.
}}

Perakyla2008b

2019-09-03T15:27:35Z

PaultenHave:

{{BibEntry
|BibType=COLLECTION
|Title=Conversation Analysis and Psychoterhapy
|Editor(s)=Anssi Peräkylä; Charles Antaki; Sanna Vehviläinen; Ivan Leudar;
|Tag(s)=EMCA; Psychotherapy
|Key=Perakyla2008b
|Publisher=Cambridge University Press
|Year=2008
|Language=English
|Address=Cambridge
|URL=https://www.cambridge.org/nl/academic/subjects/psychology/health-and-clinical-psychology/conversation-analysis-and-psychotherapy?format=PB
|ISBN=9780521179829
|Abstract=Psychotherapy is a 'talking cure'- clients voice their troubles to therapists, who listen, prompt, question, interpret and generally try to engage in a positive and rehabilitating conversation with their clients. Using the sophisticated theoretical and methodological apparatus of Conversation Analysis - a radical approach to how language in interaction works - this book sheds light on the subtle and minutely organised sequences of speech in psychotherapeutic sessions. It examines how therapists deliver questions, cope with resistance, reinterpret experiences and how they can use conversation to achieve success. Conversation is a key component of people's everyday and professional lives and this book provides an unusually detailed insight into the complexity and power of talk in institutional settings. Featuring contributions from a collection of internationally renowned authors, Conversation Analysis and Psychotherapy will appeal to researchers and graduate students studying conversation analysis across the disciplines of psychology, sociology and linguistics.
}}

Harper2000a

2019-09-03T15:10:08Z

PaultenHave:

{{BibEntry
|BibType=BOOK
|Author(s)=Richard Harper; Dave Randall; Mark Rouncefield;
|Title=Organisational change and retail finance: An ethnographic perspective
|Tag(s)=EMCA; Organization; Ethnography; Finance
|Key=Harper2000a
|Publisher=Routledge
|Year=2000
|Language=English
|Address=London
|Pages=200 pp.
|URL=https://www.routledge.com/Organisational-Change-and-Retail-Finance-An-Ethnographic-Perspective/Harper-Randall-Rouncefield/p/book/9780415202640
|ISBN=9780415202640
|Abstract=Financial organizations, like many others, are undergoing radical change. This is affecting both their organizational processes and the technology that supports those processes. This book reports on the use of sociological ethnography in helping guide these changes, both in terms of helping better understanding and redraw work processes and through providing more accurate and flexible understanding of the role technology plays. It places the reported research in context by contrasting it with those approaches more commonly associated with change, including business process engineering, participative design and soft systems methodologies. The book explains what are the benefits of ethnography, as well as the potential it has in helping achieve more desirable change in any and all organizations, financial services included. The book will be of interest to all international researchers concerned with organizational and technological change, as well as managers of organisational development. It will also interest advanced students in sociology, anthropology, management science and organizational studies

The authors have published widely in the various disciplines associated with organizational life and technology design, and have built a considerable reputation for bringing new sociological insights into the organizational change literature
}}

VomLehn-etal2013

2019-09-03T13:00:00Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Dirk vom Lehn; Helena Webb; Christian Heath; Will Gibson; |Title=Assessing Distance Vision as Interactional Achievement: A Study of Comm..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Dirk vom Lehn; Helena Webb; Christian Heath; Will Gibson;
|Title=Assessing Distance Vision as Interactional Achievement: A Study of Commensuration in Action
|Tag(s)=EMCA; Optometrie consultation; Testing
|Key=VomLehn-etal2013
|Year=2013
|Language=English
|Journal=Soziale Welt
|Volume=64
|Number=1-2
|Pages=115-136
|URL=https://www.jstor.org/stable/24754654
|Abstract=The paper explores the organization of the Distance Vision Test as a process through
which optometrists derive an objective test score from subjective assessments of their clients' quality of reading out lines of letters. The analysis of video-recorded Optometrie consultations explores how the standard letter-chart features in the interaction between optometrist and client. It examines specific fragments of test procedures to reveal how aspects of the chart are used by optometrist and client to practically organize the test and to determine the quality of clients' distance vision. The paper argues that the objective definition of the test result requires that optometrists carefully introduce clients to the test procedure to avoid the reading quality and the test result being influenced by influences such as anxiety. Only after this introduction to the test, clients are encouraged to read a line of letters that follows a larger line they had difficulty to read out from the chart. The quality
of the reading out of this line then is transformed into the visual acuity score. This process of transforming incommensurable qualities, reading out and seeing, into quantities in order to make them comparable, is called commensuration.
}}

Whalen-Zimmerman2005

2019-09-03T11:30:41Z

PaultenHave:

{{BibEntry
|BibType=INCOLLECTION
|Author(s)=Jack Whalen; Don H. Zimmerman;
|Title=Working a call: Multiparty management and interactional infrastructure in calls for help
|Editor(s)=Carolyn Baker; Michael Emmison; Alan Firth;
|Tag(s)=EMCA; Helpline interaction; Multi-party interaction
|Key=Whalen-Zimmerman2005
|Publisher=John Benjamins Publishing
|Year=2005
|Language=English
|Address=Amsterdam / Philadelphia
|Booktitle=Calling for Help: Language and Social Interaction in Telephone Helplines
|Pages=309–345
|URL=https://benjamins.com/catalog/pbns.143.20wha
|DOI=10.1075/pbns.143.20wha
}}

Stockbridge-Wooffitt2019

2019-08-31T09:37:48Z

PaultenHave: Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Germaine Stockbridge; Robin Wooffitt; |Title=Coincidence by design |Tag(s)=EMCA; accounts; coincidence; discourse; ethnomethodology; psy..."

{{BibEntry
|BibType=ARTICLE
|Author(s)=Germaine Stockbridge; Robin Wooffitt;
|Title=Coincidence by design
|Tag(s)=EMCA; accounts; coincidence; discourse; ethnomethodology; psychotherapy; relational psychoanalysis; synchronicity
|Key=Stockbridge-Wooffitt2019
|Year=2019
|Language=English
|Journal=Qualitative Research
|Volume=19
|Number=4
|Pages=437-454
|URL=https://doi.org/10.1177/1468794118773238
|DOI=10.1177/1468794118773238
|Abstract=In this article we develop an approach to coincidences as discursive activities. To illustrate the range of empirical questions that can be explored in the analysis of coincidence accounts, we examine one single written account, which was submitted to a website of a research project to investigate the statistical dimensions of coincidence experiences. Our analysis is broadly ethnomethodological in that we examine this single case to identify how structural and narrative components work to constitute the recognizably coincidental quality of the events so described. The analysis identifies a mirror structure that resembles chiasmus, a figurative device found in classical texts. The analysis also describes how the account is designed to address inferential matters related to the site to which it was submitted. In the discussion we reflect on the implications of this approach for other approaches to coincidence.
}}